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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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December 23, 2021

Ease is scheduling an appointment, professionalism and kindness of all employees that I interacted with. More

by MARYHUGHESPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 26, 2021 -

Bay Ridge Subaru responded

We're glad every aspect of your visit was a success, Mary! Thank you for the excellent review and for your feedback. We appreciate your business. - the Bay Ridge Subaru team

December 23, 2021

Quick and convenient service. Thank you for taking care of the car. Happy holidays and best wishes! More

by CKUHN420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Dec 26, 2021 -

Bay Ridge Subaru responded

It is our pleasure to help! Thank you for the amazing review and happy holidays, from the entire Bay Ridge Subaru family. Take care!

December 22, 2021

I brought our 2017 Subaru Outback in for it's 6 month I brought our 2017 Subaru Outback in for it's 6 month service check up. The maintenance was done quickly and without any problems. There is no need More

by PMEMGMCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Mark and Patricia. Drive safely in your 2017 Subaru Outback, and we hope to see you back again at Bay Ridge Subaru!

December 22, 2021

Website scheduling is so frustrating but staff is nice and y what I can tell competent. More

by KLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie
Dec 22, 2021 -

Bay Ridge Subaru responded

We're happy that our team has been kind and competent. We appreciate your business.

December 22, 2021

Thank you very much for all the services provided to my car. You also helped me check other parts of the car. I hope to introduce myself or friends to buy a car here next time More

by ye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Dec 23, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

December 22, 2021

Went for 5,000 mile service. Manuel recommends oil change only and I asked for oil change and what is recommended maintenance for 5,000 mile service for a new Subaru. Technician recommended and bundled a pac More

by mibdebr
Recommend Dealer
No
Employees Worked With
Did not deal with any of the above
Jan 06, 2022 -

Bay Ridge Subaru responded

It is disappointing to read this feedback. We strive to deliver seamless service at a competitive value, and it is concerning that this was not better reflected in your time working with us. It is never our intention to overcharge our guests, and I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please give me a call directly. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

December 22, 2021

Once I met Chris Malone, The sales representative who helped me purchase my Subaru everything went very smooth he told me it would take two months and I received my new car within two months and explain More

by EAGLESCOUTS45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your business and are happy to hear that Chris went above and beyond to assist with your purchase and get you into your new vehicle. Congratulations, and we hope to see you back again at Bay Ridge Subaru!

December 21, 2021

Very nice people, comfortable and safe waiting room, and the time it took was exactly what they said. More

by mollybgreenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 22, 2021 -

Bay Ridge Subaru responded

We're pleased to hear that you had a great service experience with us. Thank you so much for choosing Bay Ridge Subaru!

December 20, 2021

Easy and efficient check-in. Service only took 20 minutes for an oil change and I was in and out in less time that I expected. Great overall service. More

by Ryan.l.casupanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall her name.
Dec 20, 2021 -

Bay Ridge Subaru responded

We're glad we could make your maintenance visit quick and easy, Ryan! Thank you for trusting Bay Ridge Subaru with the job and for leaving us your five stars!

December 20, 2021

Good service I travel from Staten Island appointments on time happy with the service received Great friendly customer service will recommend This facility to other Subaru owners More

by btalamo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru and for recommending our work to others! It was our pleasure to assist you and we look forward to your next visit. Have a great day!

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