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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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January 31, 2020

Great Experience. Very Happy. Service was good. Waiting area was pleasant. They notified promptly when it was done. Very courteous staff. Work was done and car is running better than ever. More

by JAMES.FERREIRA
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Feb 03, 2020 -

Bay Ridge Subaru responded

James, thank you for sharing your feedback with us. I'm glad you enjoyed our services and facilities. Thank you for choosing Bay Ridge Subaru and we hope to work with you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2020

First service for our 2019 Crosstrek went super smoothly. Was in and out in less than 2 hours, with oil change, inspection and tire rotation. It was a breeze! More

by CBARTONLANDFIELD
Recommend Dealer
Yes
Employees Worked With
Stephanie Dirani
Feb 03, 2020 -

Bay Ridge Subaru responded

Happy to hear that you had a pleasant service experience with us. We hope to see you again at Bay Ridge Subaru the next time you need service. Take care and safe travels. Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2020

Amazing service, great communication, best service experience I’ve ever had! Thanks the work was completed in the time expected and a great result - will return. More

by Outback customer
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Feb 03, 2020 -

Bay Ridge Subaru responded

Thank you for the five star rating and your review highlighting your amazing, great, and best service experience you've ever had. I am proud of my team and the services they provide. Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2020

overall rating Bay Ridge Subaru is easily assessable from my home, I find the service to be both fast and accurate, I'm pleased with the service provided. Thank you. More

by prpdor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero, Alvaro Armas
Jan 31, 2020 -

Bay Ridge Subaru responded

Thank you so much for your kind words about your experience here at Bay Ridge Subaru. Thank you for choosing us for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

January 30, 2020

Recalls Took my two Subaru's for recalls and staff was incredible. walk me through process and reached out to me when job was complete. making the appointment More

by Raphael M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Alvaro Armas
Jan 31, 2020 -

Bay Ridge Subaru responded

Raphael, thank you so much for your kind words about your experience here at Bay Ridge Subaru. We try every day to satisfy our customers and it’s always nice to know when we succeed. Sincerely, Tom Ruggiero, Dealer Principal

January 29, 2020

Once again, Bay Ridge Subaru (Mike Otero) provided excellent customer service by understanding and assessing the situation. Would purchase my vehicle here again in the future. More

by MISTERRAYMONDHUANG
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jan 30, 2020 -

Bay Ridge Subaru responded

Mr. Huang, I appreciate your review on Mike and the five star rating. I am happy to hear that you received excellent customer service and have made Bay Ridge Subaru your go to dealership. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Great service! I was immediately met by a service concierge who took the car and my contact details and showed me to the lounge where I barely had to wait for servic More

by BRIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jan 28, 2020 -

Bay Ridge Subaru responded

Hello Brian, thank you for the wonderful review as well as the five star rating. I am happy you got to experience the care and precision of service we provide. Thank you for visiting Bay Ridge Subaru and we hope to see you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Great Customer Service From the moment I drove into the garage for regular maintenance, Alvaro took great care of me and gave me regular updates on how long it would be and More

by technite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Jan 28, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a comment regarding your visit to our dealership. I am happy to hear that you are satisfied with our services and we appreciate your feedback. Customer service is extremely important to us, and I am pleased to know that Alvaro took really good care of you. We always do our best to meet our customers’ needs. Thank you for choosing Bay Ridge Subaru and we look forward to working with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

The service was excellent as it always is. It’s always a pleasure to work with you guys at Bay Ridge Suburu. Thanks for your efforts. More

by RALPHLISA339
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

Ralph, we appreciate your feedback regarding your latest visit to our dealership. I am glad you enjoyed all of our services and features and we thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Dealership / Service Department is great. They have been servicing my Subarus since 2008. They were one of the reasons why I leased another Subaru last year. More

by JONIMAC24
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

Jon, I appreciate your review and five star rating. I am honored to know that you are a long time customer of ours and it pleases me to know that you leased your last vehicle with us. We at Bay Ridge Subaru, hope we could continue being your go to dealership for many more years to come. Sincerely, Tom Ruggiero, Dealer Principal

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