2,318 Reviews of Bay Ridge Subaru - Service Center
Great Experience. Very Happy. Service was good. Waiting area was pleasant. They notified promptly when it was done. Very courteous staff. Work was done and car is running better than ever. Waiting area was pleasant. They notified promptly when it was done. Very courteous staff. Work was done and car is running better than ever. More
First service for our 2019 Crosstrek went super smoothly. Was in and out in less than 2 hours, with oil change, inspection and tire rotation. It was a breeze! Was in and out in less than 2 hours, with oil change, inspection and tire rotation. It was a breeze! More
Amazing service, great communication, best service experience I’ve ever had! Thanks the work was completed in the time expected and a great result - will return. experience I’ve ever had! Thanks the work was completed in the time expected and a great result - will return. More
overall rating Bay Ridge Subaru is easily assessable from my home, I find the service to be both fast and accurate, I'm pleased with the service provided. Thank you. Bay Ridge Subaru is easily assessable from my home, I find the service to be both fast and accurate, I'm pleased with the service provided. Thank you. More
Recalls Took my two Subaru's for recalls and staff was incredible. walk me through process and reached out to me when job was complete. making the appointment Took my two Subaru's for recalls and staff was incredible. walk me through process and reached out to me when job was complete. making the appointment was simple More
Once again, Bay Ridge Subaru (Mike Otero) provided excellent customer service by understanding and assessing the situation. Would purchase my vehicle here again in the future. excellent customer service by understanding and assessing the situation. Would purchase my vehicle here again in the future. More
Great service! I was immediately met by a service concierge who took the car and my contact details and showed me to the lounge where I barely had to wait for servic I was immediately met by a service concierge who took the car and my contact details and showed me to the lounge where I barely had to wait for service to be completed. Everyone was pleasant and service was fast (and free!). More
Great Customer Service From the moment I drove into the garage for regular maintenance, Alvaro took great care of me and gave me regular updates on how long it would be and From the moment I drove into the garage for regular maintenance, Alvaro took great care of me and gave me regular updates on how long it would be and all of the associated costs. I didn't stick around in the lounge, but within an hour I got the call that my car was ready to go. Came back and I was out the door in my car within 5 to 10 minutes. This was my first experience with Bay Ridge Subaru, but definitely not the last! More
The service was excellent as it always is. It’s always a pleasure to work with you guys at Bay Ridge Suburu. Thanks for your efforts. pleasure to work with you guys at Bay Ridge Suburu. Thanks for your efforts. More
Dealership / Service Department is great. They have been servicing my Subarus since 2008. They were one of the reasons why I leased another Subaru last year. servicing my Subarus since 2008. They were one of the reasons why I leased another Subaru last year. More