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Bay Ridge Subaru - Service Center

Brooklyn, NY

not yet
rated
2,318 Reviews
Call Service Center (929) 605-5052

2,318 Reviews of Bay Ridge Subaru - Service Center

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December 29, 2021

Mark is always pleasant to deal with, finds the problem and solves it, waiting room is comfortable but lacks newspapers and current magazines More

by JFCLARK911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2021 -

Bay Ridge Subaru responded

Your feedback is important to us, so thank you for stopping by to leave a review! Thank you for continuing to choose Bay Ridge Subaru, we look forward to welcoming you back next time.

December 29, 2021

Been going Bay Ridge Subaru for years for annual inspection and they’ll really ‘inspect’ your car. Unlike many inspection sites that claim to do a thorough inspection and really do the emissions an More

by mikeychu1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Report | Print
Dec 30, 2021 -

Bay Ridge Subaru responded

We are always happy to see that our team is going the extra mile to wow our clients. Thanks for your continued support of Bay Ridge Subaru!

December 28, 2021

The service is smooth and straightforward. My advisor was helpful. I would recommend deal direct. More

by mhefez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2021 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru for your service needs! We appreciate your feedback and we look forward to welcoming you back next time.

December 28, 2021

did not check my washer fluid level and oil change decal reminder missing otherwise safety dash lights went away with tires replacement-alignment More

by MUSKIE46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Report | Print
Dec 29, 2021 -

Bay Ridge Subaru responded

I am sorry to read this review. We strive to deliver seamless and professional service, and it is disappointing that this was not better reflected in your experience. I assure you that we will use this feedback to improve our practices in the future. Lastly, I would appreciate the chance to speak with you to see that these concerns have been properly addressed. If you are willing to discuss this further, please give me a call directly. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

December 27, 2021

The representative was very friendly and helpful. She made the transaction easy and simple. Will bring my car there again. More

by Carol
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Report | Print
Dec 27, 2021 -

Bay Ridge Subaru responded

It was our pleasure to help, Carol! Thank you for the great review and for taking your service needs to Bay Ridge Subaru!

December 27, 2021

Great service after stressful experience with car... Marc responded promptly and competently. Changing my service location to Bay Ridge... More

by cdoudna
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Bay Ridge Subaru responded

We are pleased to hear that Marc's responsiveness could ensure you had a more positive experience at Bay Ridge Subaru! It was a pleasure to work with you and earn you five stars. Have a wonderful New Year!

December 26, 2021

Very helpful in getting the parts I need and providing a rental car while I wait. More

by jrbatista13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Report | Print
Dec 27, 2021 -

Bay Ridge Subaru responded

Reviews like this make our day! Thanks for supporting Bay Ridge Subaru!

December 25, 2021

NYS Inspection. New battery will keep safe trip to Albany!! New light bulb. Usual check up. Best More

by STEPHENK556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Report | Print
Dec 27, 2021 -

Bay Ridge Subaru responded

Hi Stephen - We are so happy we could help! Thank you for choosing Bay Ridge Subaru and for stopping by to leave a review. Happy driving!

December 24, 2021

The service was excellent and surprisingly fast. The waiting room was comfortable and everyone was pleasant and professional. More

by swain_h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Bay Ridge Subaru responded

We can't ask for better feedback than this! Many thanks for supporting our business with this excellent review, and the Bay Ridge Subaru team looks forward to your next visit!

December 24, 2021

Quick and convenient service. Thank you for taking care of the car. Happy holidays and best wishes! More

by TDK1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Bay Ridge Subaru responded

It is truly our pleasure to help! Happy holidays to you, too - and thank you for being a valued client of Bay Ridge Subaru!

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