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Bay Ridge Honda
Brooklyn, NY
1,720 Reviews
For over 40 years we have called Brooklyn our home. We want to work with you and we want to provide you with the best car buying experience. If you are in any of the Five Boroughs such as Brooklyn Manhattan Queens Staten Island or the Bronx then we are your Honda dealership. If you need a used Honda vehicle then we can help you out. We have an extensive used vehicle inventory featuring a huge cast of Certified preowned Honda vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 56 service reviews
October 13, 2025
Honda accord brake job with supplied parts. Charged 525.00 plus tax for labor to perform front brake job. Took advantage of customers. Disappointed in the Service Dept. Hope they change there s Charged 525.00 plus tax for labor to perform front brake job. Took advantage of customers. Disappointed in the Service Dept. Hope they change there scamming ways. More
by JasonSmithy
August 23, 2024
Brought my 2023 Honda Civic for an oil change and state inspection and they even took care of a recall and had me out in less than 2 hours. Great service. inspection and they even took care of a recall and had me out in less than 2 hours. Great service. More
by Vinny
Employees Worked With
Susan Jogie
May 11, 2024
I called the day before and the receptionist told me that the parts (fuel injectors) that were ordered for his car was here. I went to the dealership yesterday, and the lady told me to go see I guess one of the parts (fuel injectors) that were ordered for his car was here. I went to the dealership yesterday, and the lady told me to go see I guess one of the senior advisors. When I got to the senior advisor’s desk, she looked at me as if I was crazy. The senior advisor’s name was Susan Jogie. She then asked me questions like who told me to come see her, what I was doing here. Apparently my original advisor was on leave. This Susan Jogie has got to be one of the worst no mannered lady on earth! I even heard her muttered to herself, “xxxxing Jamal”…. (Jamal was his original advisor.) like come on, don’t tell me that if someone’s on leave, we the customers have to wait for that person to come back. That’s messed up for sure. This lady Susan should be fired. Absolutely ZERO customer service at all. Fast forward to the end of the day, she didn’t even call me to tell me that my car was ready. There was this other guy, I think his name was Edwin, he called me up and told me the car was ready and that the closing time was 7pm to make sure I got there on time. I went there at 6:30pm and Edwin assisted me with the whole process, took less than 5 minutes to get the car out. Thanks Edwin! More
by BILLYTAN0411
Employees Worked With
Susan Jogie, Edwin Chiong, Jamal Julian
April 25, 2024
I had a bad day yesterday when my battery died and I had to call a friend for a jump. Driving home I realized I needed to get a new battery now or have a 50/50 chance of having to go through this again tomo to call a friend for a jump. Driving home I realized I needed to get a new battery now or have a 50/50 chance of having to go through this again tomorrow. It was getting late and I thought about calling Bay Ridge Honda. I thought it was too late for them to agree to change the battery. I had a phone number in my phone for the service manager, Andrew, who I got to know over many years of servicing my Honda. He was always very helpful. I called to ask his advise. He remembered me and told me he would call me right back. A few minutes later he called me back and told me to get to Honda Service. It was getting near closing time. I got there and spoke to Lee who was very helpful. It seemed like only a few minutes and the battery was changed and I had new battery. I called Andrew back to thank him. I also have some medical problems and this help from all the Honda employees was very much appreciated. Thank you all who went further than you had to. Kevin More
by SAL
Employees Worked With
Andrew and Lee
August 22, 2023
I went to Bay Ridge Honda today for my usual maintenance and was pleased by how well it went. I waited outside for only a few minutes, signed in (no line) and spent the rest of my time in a new and very cle and was pleased by how well it went. I waited outside for only a few minutes, signed in (no line) and spent the rest of my time in a new and very clean waiting room with a large screen TV and available beverages. After a very reasonable time my car was ready. I thanked Andrew who is always friendly and knowledgable and was on my way. Not a bad way to start the day! More
by SAL
Employees Worked With
ANDREW
May 25, 2023
Recently my rear view mirror came loose and i took it to the shop to be fixed but I had to go back for the same issue next day but this time with bigger issue because the mirror came loose again and it dama the shop to be fixed but I had to go back for the same issue next day but this time with bigger issue because the mirror came loose again and it damaged my display screen but they refused to honour the warranty for the screen because it too expensive more than $1800 but they cover only the mirror. This is really frustrating and unfair even though the car it’s bran new and it supposed to be covered More
by banharh100
Employees Worked With
Tatyana
May 25, 2023
It’s really bad environment to go to this location it feels like you are not welcome there even though I spent a lot of money there and this is my second vehicle from them but I didn’t learn my mistake feels like you are not welcome there even though I spent a lot of money there and this is my second vehicle from them but I didn’t learn my mistake More
by banharh100
Employees Worked With
April 09, 2021
This is my first car and the experience was great thank to Stephanie for helping me with my dream car 🚗 Stephanie customer service was very excellent..Thank bay ridge Honda to Stephanie for helping me with my dream car 🚗 Stephanie customer service was very excellent..Thank bay ridge Honda More
by Janel
Employees Worked With
Stephanie
October 15, 2020
I have a 2020 Honda Civic Sport Touring since November of 2019 and I had to service my car because a transmission issue. The "C" solenoid, with the codes P0760, P0761, P0762, P0763 and P0764, were the main t 2019 and I had to service my car because a transmission issue. The "C" solenoid, with the codes P0760, P0761, P0762, P0763 and P0764, were the main things that I had an issue with. Of course, they saw and mentioned that I had an aftermarket exhaust on, okay, but claimed that voided the warranty and was the issue of the transmission messing up and charged me $1600 to fix the transmission at 3500 miles. Two weeks without a car or confirmation, they gave me back the car, I had to pay the $1600 to get the car, drove it around the block and told them the issue was still there were the car would jerk back and forth constantly and they neglected the issue, told me to "drive around and it'll fix itself since its a new part". So I did, for 1-2 months. I even put the car back to stock with the stock exhaust. & guess what? same xxxx issue. Had a few mechanics look at the car and check engine lights and transmission lights kept coming in so they checked it with their Snap-On scanners/sensors. COVID happened, told them the issue was still there and I was fuming. Told them the exact issue, and then they told me to come back in. I couldn't after my father passed away and I didn't have time during that time because most/all non-essential places closed. Again at 8000~ miles, a week ago, my transmission completely dies on me. Gets towed to BayRidge Honda and they look at my stock car. They how claim that it was "flashed"/modded. They did not give me a chance to understand or speak and claimed that I had flashed it and now they need to see how much more its going to cost me rather than finding out exactly what happened and hearing me out because I did ABSOLUTELY NOTHING because THEY NEVER FIXED THEIR ISSUE 3-4 months ago. They are literally robbing me and thinking and treating me as if I'm stupid. No customer service, no culture, no proper work ethics and absolutely no understanding with their customers. Sales department is okay, but their service team, absolute garbage. I refuse to take car back because they are constantly claiming something one after another and will be fighting back for the 1600 I originally paid for, which was for nothing because nothing was fixed back then either. Now they have the audacity to "find out how much more I have to pay"? Please, to whoever sees this, this is my first car and first experience with a dealership on my own, I advise you to NOT go to Bay Ridge Honda for SERVICE. This place does not give proper service and treat you like a lesser human being. Unbelievable. Plus, all of this was over a phone. Thank goodness this was not in person because I CAN NOT imagine how things would be in person. Do not go to Bay Ridge Honda Service Center. I am warning everyone. More
by Zahfi C
Employees Worked With
Gaetano Demagly
