Bay Ridge Honda

I have been leasing with Bay Ridge Honda for the past nine years ! I always go back to My sales person Betty she is very professional, knowledgeable and respectful. During my most recent visit, I reached nine years ! I always go back to My sales person Betty she is very professional, knowledgeable and respectful. During my most recent visit, I reached out to Betty to help me get out of one of my car leases. I helped my sister co sign a vehicle about a year and 1/2 ago and Betty as well as Stephanie Lovascio made the process as smooth as possible. Betty and Stephanie made all of the efforts to transition my name out of my sisters car. They worked endlessly to make sure I was able get free of that debt, in order to help qualify me to purchasing my own home. Please ask for Betty or Stephanie they are hands down the best. I would recommend them to everyone I know ! What a great experience here at Bay Ridge Honda! More

Bad and costly recommendations and after they got your money this company is done with you! I leased a car from Bayridge Honda one day before the shut down in 2020, so had to make quick decisions and rel money this company is done with you! I leased a car from Bayridge Honda one day before the shut down in 2020, so had to make quick decisions and relied much on their recommendations, it ended up costing me TWO additional lease payments: When signing the documents, they recommended to me to sign up with Uptempo and by paying half payments every other week instead of full payments monthly, I would save the last lease payment. None of this is true, they failed to disclose that paying every other week is NOT paying twice per month, in fact, I ended up making the equivalent of 13 monthly payments instead of 12 every year of my lease and all that without receiving any benefit. I still had to pay the last lease payments anyway. When I called my salesperson Elizabeth Polanco and Asad who worked through the lease papers with me, nobody took ownership or responsibility for this mess. They questioned my math and skirted responsibility and after I shared all documentation with them (which they should have had in their files) they simply didn't return any calls or emails. Even though they deny this, I'm sure that Uptempo is paying them some kind of kick-back to push this service on people that don't understand the math or who (like me) are too rushed to check it beforehand. I cannot believe how management let's their sales and contracting people profit from charging the customer unnecessary services. Avoid this dealer at all costs, there are better and more ethical options out there. More

Andrew in your service department was great he did a great job helping me get my car repaired. thank you Andrew. great job helping me get my car repaired. thank you Andrew. More

June 8 2021 I saw a 2018 madza cx3 on there website I June 8 2021 I saw a 2018 madza cx3 on there website I made an appointment so my daughter could test drive it because she needed a car to get to scho June 8 2021 I saw a 2018 madza cx3 on there website I made an appointment so my daughter could test drive it because she needed a car to get to school and work. The sales person We had Chris was Rude. Obnoxious and unprofessional the he was on his cellphone the whole time we were there with his personal credit card company about charges on his card. So he was not focus on us then he couldn’t find the car for us to see , then he ask what the price was online we told him his response was that’s the price there’s no negotiation.. we didn’t even see the car yet actually we never saw the car . I was frustrated with his behavior so we left 20 minutes later he call to say he found the car. We were halfway home. I told him he was rude and unprofessional. Never going there again. My daughter was upset she really like the car.. More

ust picked up a 2021 Honda Pilot, was able to handle all pre-approval processes over the phone and the only time I had to come into the dealership was to drive off with my new vehicle. Total time at dealers pre-approval processes over the phone and the only time I had to come into the dealership was to drive off with my new vehicle. Total time at dealership was less than 1 hour! My salesman Luis Cintron, and his team at Bay Ridge Honda made this a great buying experience! More

I love my new Honda. The people at Bay Ridge Honda were great and helped with making the transaction a smooth one, especially Luis Cintron, who was wonderful. He immediately put me at ease with his helpful great and helped with making the transaction a smooth one, especially Luis Cintron, who was wonderful. He immediately put me at ease with his helpful, friendly, yet professional manner. I asked so many questions and he was so patient and knowledgeable about all. He took extra time to show me some important and new features of the Honda. He then followed up with emails and/or texts to make sure all was fine. I would absolutely recommend Luis to my friends and family. More

This is our second Honda purchase at bay ridge Honda. As the first experience the second was even better the professionalism patience . Me and my wife asked him 101 questions even taking us to see differen the first experience the second was even better the professionalism patience . Me and my wife asked him 101 questions even taking us to see different inventories of CRV . Luis was very knowledgeable. Yes we purchase the Honda CRV hybrid touring . Thank you to a professional salesman Luis Cintron . And after the purchase he text us to see if we have any question regarding the vehicle great follow up impressive. More

I really disappointed today about there service specially worker they don’t know how do talk with customers they are seem tired need to go home worker they don’t know how do talk with customers they are seem tired need to go home More

I am grateful to Jaime Fernandez. My car buying experience was smooth and easygoing. Jaime was professional and answered all my questions. Throughout the entire process, he made sure to make me fee experience was smooth and easygoing. Jaime was professional and answered all my questions. Throughout the entire process, he made sure to make me feel comfortable, and help in any way that he can. Without a doubt, he is definitely their best! No need to think twice. I would go to Jaime again. Highly Recommended! More

First time getting a lease, first time car owner. Naturally, I was nervous and intimidated. However, the experience at BR Honda went very smooth. In particular, I appreciate salesperson Kemarri for a Naturally, I was nervous and intimidated. However, the experience at BR Honda went very smooth. In particular, I appreciate salesperson Kemarri for answering all my questions and facilitating the process with knowledge, professionalism, and flexibility. Loving my new ride. More