Bay Cars
Panama City, FL
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183 Reviews of Bay Cars
Installed a dash cam for our Aviator. Their product - their technician. 3 batteries and an alternator later - the national Lincoln compliant line - told us - the product was not compatib Their product - their technician. 3 batteries and an alternator later - the national Lincoln compliant line - told us - the product was not compatible with our vehicle. Spoke with Service Manager - appeared to understand the issue - no further contact Call to Service Advisor - left message - has not called back in a week. Attempted to call General Manager - “ not there” - a person - KF - answered - explained the situation- he was going to check into the situation and call back in a few hours - that was 3 days ago. I trusted the dealership to install and stand by their product - they have not . Communication and customer service is below a “ 1” . More
Great experiance with our newly purchased Hyundia Santa Fe. Curt was professional, sympathetic to our needs, peferences, and financial capabilities. He worked a deal that made us all happy. Bay Hyundai did Fe. Curt was professional, sympathetic to our needs, peferences, and financial capabilities. He worked a deal that made us all happy. Bay Hyundai didn't make a home run but they got on base and ensured a longterm/repeat customer. Kyle (financial manager) was also fantastic, quick, enegetic, and hospititable. Got the paperwork done quickly while Curt prepared the vehicle for our departure. We'll be back, and Curt will be our guy! Thanks to the entire group for your service and willingness to get my wife in her new vehicle, kudo's! More
MIA was my sales Rep. She had a very Warm Respectful Welcome and greeted me at the door with a smile 😃 Not one of those run up on you and hound you sales people. We sat d She had a very Warm Respectful Welcome and greeted me at the door with a smile 😃 Not one of those run up on you and hound you sales people. We sat down and introduced ourselves with a friendly hand shake and exchange names, then she asked if we’d like something to drink or snack on while we were discussing what I was there for. The place had a Clean Family Friendly Atmosphere. Nick took the time to have me write down my likes and dislikes about Hyundai’s being a previous owner to one. So I drive away with the perfect vehicle for me. Once I got exactly what I wanted and liked or should I say loved. 🥰, Andrew who was the financial Manager also had a great personality and took care of the paperwork and explained everything and even set me up with the perfect package deal that was for my best interest. And for my final touch, Thanks Simon for getting my phone linked up to my Santa Fe and show me all the perks that comes with it. Bay Hyundai you have an Amazing crew working for you, and the next person that comes along should be just as happy as I am with my purchase from the people that helped me. More

