Baxter Toyota Lincoln
Lincoln, NE
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Tom Ballard and Rocky Collier were absolutely fantastic. They were very caring, honest and understanding dealing with customers. They went above and beyond our expectations. I would highly recommend this They were very caring, honest and understanding dealing with customers. They went above and beyond our expectations. I would highly recommend this dealership to anyone who wants to buy a new or used car. More
Buying my used Toyota Tacoma from Performance Toyota was a pleasant experience. My salesperson Ryan Schmidt was very knowledgeable and low-pressure. He answered all of my questions and made me very comforta a pleasant experience. My salesperson Ryan Schmidt was very knowledgeable and low-pressure. He answered all of my questions and made me very comfortable with my decision. I entered the dealership a stranger but between Ryan and Biff (the general sales manager) I felt like one of their family by the time I left! I HIGHLY recommend this dealership. My wife and I use their service department regularly as well and are always treated with the utmost respect and courtesy! Before you go anywhere else, stop in and see Ryan first so you'll know how the car buying experience SHOULD be done, and once you've shopped around come back to Ryan and Biff and let them make you a customer for life. They did me! More
This is the BEST dealer selling the VERY BEST vehicle on the market. Ryan Schmidt was very personable and most helpful. He was a wellspring of knowledge, but wasn't the least bit pushy. He helped me see the the market. Ryan Schmidt was very personable and most helpful. He was a wellspring of knowledge, but wasn't the least bit pushy. He helped me see the advantages of upgrading my vehicle size and then showed me what was available. I really felt like I bought the car that I WANTED,not some "special" or other thing that the dealer was pushing that week. They don't do that at Performance. The friendliness and helpfulness carried on through the whole process from sales to vehicle prep and the service department. This dealership earned both my respect and my repeat business. More
Performance Toyota of Lincoln is by far the most honest dealership I have ever had the pleasure of dealing with. They get right to the point with friendly and extremely knowledgeable sales people with yea dealership I have ever had the pleasure of dealing with. They get right to the point with friendly and extremely knowledgeable sales people with years of experience. As a returning customer, that means a lot to me. I love my new Tacoma it's so beast!! I had the best buying experience as always and as expected. Also a great big thank you to Allen Gill and Biff Madsen for their quick and easy handling of my car deal and interest rates. Sincerely, Terry More
Mark and Kurt were great to work with. They listened to what I wanted in a new car and delivered the product. Working with the two of them made it a smooth and easy process to get my new car. They let me t what I wanted in a new car and delivered the product. Working with the two of them made it a smooth and easy process to get my new car. They let me take my time and decide without being pushy, now I have a new car at a great price. More
The customer service was great! Ryan took care of everything i needed. Gave me more for my trade than it was worth, got a brand new car for the same payment. Couldnt ask for better, these guys, esp everything i needed. Gave me more for my trade than it was worth, got a brand new car for the same payment. Couldnt ask for better, these guys, especially Ryan, are great! Dont bother going anywhere else, it isnt worth it. More
Bob was able to work with the finance department to get me a great deal on a 2007 Toyota Tacoma. The finance specialists were also very helpful. After noticing that I was missing a mudflap two days after me a great deal on a 2007 Toyota Tacoma. The finance specialists were also very helpful. After noticing that I was missing a mudflap two days after the sale, Bob got a part ordered and got me fixed right up. Thanks for everything, Bob! More
Wow, this place is arrogant. How many times can you insult me with your dishonest sales tactics and still get me to buy your car? That is what I was thinking to myself. I have been to this dealer multi insult me with your dishonest sales tactics and still get me to buy your car? That is what I was thinking to myself. I have been to this dealer multiple times to assist a friend purchase a car. In each case, they exhibited textbook shady tactics. So how did you arrive at this handwritten figure you want me to initial? Oh, you lost the keys to my potential trade-in eh? I guess I will spend more time in captivity with your sales guy. The manager played the intimidation game with me, I ended up buying a Honda. Sir, this may be the way you have sold cars for the last twenty years, but that lousy sales approach is just tapping additional nails into the coffin of a once dependable brand. Get with the times! By the way, I have owned three Toyotas and probably won't buy another. I love my Honda!!! More
I bought a overpriced, Nissan used car with really low miles from this dealer, they got greasy, Armor All behind the instrument panel with no way to remove it, I didn't get any intransit stickers, I had t miles from this dealer, they got greasy, Armor All behind the instrument panel with no way to remove it, I didn't get any intransit stickers, I had to go to the manager to get my problems resolved since the salesman wouldn't do anything to help me. They washed the car and said it was ready to go, it still had the stock number decal on the front windshield, and it had a nasty film on the inside of it. Talk about having a bad experience, I won't be back, if I buy a new vehicle it will be either a Honda or Nissan, Not a Toyota. More
My husband & I bought a used car from Performance Toyota over the internet. We found very complete information about the vehicle from Car Fax and Consumer Report,so we were fairly sure the car we were purch over the internet. We found very complete information about the vehicle from Car Fax and Consumer Report,so we were fairly sure the car we were purchasing would be reliable. We were willing to drive the 200 miles to the dealership to pick up the car, however when we got there, things were very difficult. Performance was offering a $500 lower price if we agreed to finance the car through a Toyota program. Try as we might we were unable to get the exact terms of this offer until we had practically signed & paid for the car. We were passed from "suit" to "suit" and all the while getting more& more skeptical about what was going on. It was like the proverbial pea and shell game. On top of that no one in the place could locate the keys to the car so we could test drive it before we signed all the paperwork. Wouldn't you be a bit wary? Well, the nail in the coffin was when we discovered a couple of days later that the rear seat headrests were missing. The dealership told us that they had the headrests & they would mail them to us. Since we happened to be driving close to Lincoln the next day (unfortunately a Sun.) we wanted to pick them up. He told us we could call him when we got to Lincoln & could pick them up. Getting him on his cell phone took over an hour, and when we got the head rests they were not the ones that belonged in the car. Three weeks later someone managed to contact the former owner & get the headrests, but not effort was made until we contacted the dealership. Once again we drove through Lincoln to pick them up. Perhaps the moral of the tail is not to do an internet sale. We probably won't do it again. More