Baxter Toyota Lincoln

Bob was able to work with the finance department to get me a great deal on a 2007 Toyota Tacoma. The finance specialists were also very helpful. After noticing that I was missing a mudflap two days after me a great deal on a 2007 Toyota Tacoma. The finance specialists were also very helpful. After noticing that I was missing a mudflap two days after the sale, Bob got a part ordered and got me fixed right up. Thanks for everything, Bob! More

Wow, this place is arrogant. How many times can you insult me with your dishonest sales tactics and still get me to buy your car? That is what I was thinking to myself. I have been to this dealer multi insult me with your dishonest sales tactics and still get me to buy your car? That is what I was thinking to myself. I have been to this dealer multiple times to assist a friend purchase a car. In each case, they exhibited textbook shady tactics. So how did you arrive at this handwritten figure you want me to initial? Oh, you lost the keys to my potential trade-in eh? I guess I will spend more time in captivity with your sales guy. The manager played the intimidation game with me, I ended up buying a Honda. Sir, this may be the way you have sold cars for the last twenty years, but that lousy sales approach is just tapping additional nails into the coffin of a once dependable brand. Get with the times! By the way, I have owned three Toyotas and probably won't buy another. I love my Honda!!! More

I bought a overpriced, Nissan used car with really low miles from this dealer, they got greasy, Armor All behind the instrument panel with no way to remove it, I didn't get any intransit stickers, I had t miles from this dealer, they got greasy, Armor All behind the instrument panel with no way to remove it, I didn't get any intransit stickers, I had to go to the manager to get my problems resolved since the salesman wouldn't do anything to help me. They washed the car and said it was ready to go, it still had the stock number decal on the front windshield, and it had a nasty film on the inside of it. Talk about having a bad experience, I won't be back, if I buy a new vehicle it will be either a Honda or Nissan, Not a Toyota. More

My husband & I bought a used car from Performance Toyota over the internet. We found very complete information about the vehicle from Car Fax and Consumer Report,so we were fairly sure the car we were purch over the internet. We found very complete information about the vehicle from Car Fax and Consumer Report,so we were fairly sure the car we were purchasing would be reliable. We were willing to drive the 200 miles to the dealership to pick up the car, however when we got there, things were very difficult. Performance was offering a $500 lower price if we agreed to finance the car through a Toyota program. Try as we might we were unable to get the exact terms of this offer until we had practically signed & paid for the car. We were passed from "suit" to "suit" and all the while getting more& more skeptical about what was going on. It was like the proverbial pea and shell game. On top of that no one in the place could locate the keys to the car so we could test drive it before we signed all the paperwork. Wouldn't you be a bit wary? Well, the nail in the coffin was when we discovered a couple of days later that the rear seat headrests were missing. The dealership told us that they had the headrests & they would mail them to us. Since we happened to be driving close to Lincoln the next day (unfortunately a Sun.) we wanted to pick them up. He told us we could call him when we got to Lincoln & could pick them up. Getting him on his cell phone took over an hour, and when we got the head rests they were not the ones that belonged in the car. Three weeks later someone managed to contact the former owner & get the headrests, but not effort was made until we contacted the dealership. Once again we drove through Lincoln to pick them up. Perhaps the moral of the tail is not to do an internet sale. We probably won't do it again. More

This dealership is amazing in its attitude and ability in getting me the ability to buy the car I wanted. I came in late one evening, but everybody stayed after hours (cheerfully!) to serve my needs. T getting me the ability to buy the car I wanted. I came in late one evening, but everybody stayed after hours (cheerfully!) to serve my needs. This morning I got a follow-up call to make sure I'm happy and all my needs are met. More

We had previously purchased a RAV4 from Performance Toyota in 2004 and had a good experience. After deciding that we wanted to purchase a replacement, we filled out the pre-qualification form for cred Toyota in 2004 and had a good experience. After deciding that we wanted to purchase a replacement, we filled out the pre-qualification form for credit online. Shortly after we were contacted by Kurt Rinke with information about our pre-approval (with a better interest rate than anticipated) and with questions about what we were looking for in a vehicle. That afternoon we dropped by the dealership to look at was in stock. Kurt was great. He was not at all high pressure, he didn't try to steer us into a car that we didn't want, he answered all of our questions, and was very direct with what they could deal on. After looking at our options, we actually traded in our other car as well and bought two RAV4s. The business and finance part of the transaction was very smooth and was taken care of quickly. From hitting the door, to taking a test drive, completing all of the business paperwork and through vehicle delivery we were at the dealership for just about 2.5 hours. The rest of the staff at the dealership are all friendly and professional. Having dealt with the service department on my previous RAV, I can honestly say that they are great as well. Plus, they have really convenient hours which is a big help. If you are looking for a straight-forward and hassle-free experience, I would recommend this dealership. Some people may be put off by the fact that the sales people are not the overly-friendly type that will say or do whatever it takes to get you into a car. Personally, I found it a refreshing change that they treated buying a car as what it was, a business transaction. That is not to say that they are not highly concerned about your satisfaction, its just that rely more on delivering what you want rather than trying to convince you that you got what you wanted. More

All the above employees were exceptional in addressing the prompt scheduling for service and follow up with service regarding correcting the problem with an accessory that was purchased for our 2010 Rav4 the prompt scheduling for service and follow up with service regarding correcting the problem with an accessory that was purchased for our 2010 Rav4 which was a different rear view mirror with a compass due to the fact that the first mirror that was installed did not work. More

3 years ago when we initially when to Performance Toyota, 3 years ago when we initially when to Performance Toyota, our intent was to use this dealership to take a look at Toyota vehicles and go elsewhere t 3 years ago when we initially when to Performance Toyota, our intent was to use this dealership to take a look at Toyota vehicles and go elsewhere to actually purchase a vehicle. We had a very bad experience with Performance Dodge and swore we would never buy a vehicle from a Performance Dealership again. Kurt Rinke is the only reason we leases/purchased a truck from Performance Toyota. Kurt helped us resolve our fears about purchasing from a Performance dealership. Kurt is a very friendly and knowledgeable salesman. He went above and beyond expectations to make sure we were happy with our purchase. I was pregnant when we first leased our Tunda and Kurt made sure the Tundra was as easy as possible for me to get into (he added running boards at no extra cost, this was the only way I could get in easily) and be comfortable. Three years later when our lease was up, Kurt helped us in the purchase of our Tundra. We really liked our Tunda and Kurt did not pressure us into a new lease or sale. He is very understanding and went over the top to always make sure we were satisfied. We would highly recommend this dealership, and especially dealing with Kurt Kinke. He is the only one we will work with. We will still never buy from Performance Dodge, but Performance TOYOTA we will definitely be back to buy from because of Kurt. More

This was not my first visit to Performance Toyota. I visited once before to help a friend buy a new Prius. That experience was awesome. They did not have the vehicle that he wanted on the lot, but they visited once before to help a friend buy a new Prius. That experience was awesome. They did not have the vehicle that he wanted on the lot, but they were quick to locate one and have it shipped to him. They gave him a great price right off the bat with little negotiating. So when it was time for me to purchase my truck I first went to the dealership that was closest to my house (Bellevue Toyota). My experience there was HORRIBLE. The sales staff was rude and not informed on the vehicle and management told me that they did not want to deal on that truck, because that was their last one and they were sure that they could get a better price. That is when my wife and I made the trip down to Lincoln to visit Performance Toyota. I called on my way down and talked with Pat Riley. Over the phone he asked what type of vehicle I was looking for and with what options. By the time I got down there (45 minutes later) the exact vehicle I was looking for was sitting out front with the keys in it so I could test drive it right away. Once we returned from our test drive, Pat had two cans of soda for my wife and I. That was something I did not expect, but just goes to show the level of customer service that he provided. Once we started the negotiations it was very pleasant. They gave me a better price for my trade than what I expected and discounted the Tundra to match USAA pricing. From there we had to wait a little while on the financing department (they were down to one person because the other one called in sick). But the wait time was used by Pat to go over every inch of the Tundra and show me all the features. He even took the time to sync my BlackBerry to the trucks Bluetooth system. If I am ever in the market for another Toyota, Pat Riley will be the only salesmen I use. The people and service at Performance Toyota was TOP NOTCH and have set the standard by which I will judge all others. Thank you Performance Toyota and Pat Riley. More

I was very pleased with the service I received from Darius Bennett and Issac (Detailer). The service was prompt and friendly and both of them should be recognized. I had the car in for routine service Darius Bennett and Issac (Detailer). The service was prompt and friendly and both of them should be recognized. I had the car in for routine service and asked about having a couple spots removed that I could not seem to get removed myself. Thanks to Issac and his hard work and detail knowledge, he was able to remove the spots and the car looked like brand new again. We have purchased two Toyotas from this dealership and because of the great service we have received, we are likely to patronize this dealership again when buying a new vehicle. More