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Baxter Toyota Lincoln

Lincoln, NE

4.9
1,638 Reviews

8600 S 33rd St

Lincoln, NE

68516

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Showing 1,638 reviews

February 16, 2017

Happy Customer Brandon Contreras gets thumbs up from me based on my experience with him helping me find a Toyota Camry with low miles, excellent condition w/the feat More

by Cindy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Contreras
February 01, 2017

Great, patient and informed help from Brandon Contreras! Brandon Contreras was exceptionally helpful in our decision to lease a 2017 Prius V. He listened carefully over a period of 3 months, continued to be More

by Sciencegrandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Contreras
January 23, 2017

Thank you! Barry Mosley was very accommodating and kind. Very helpful! Thank you! Toyota's are a favorite of mine! Thanks for helping me out with the proce More

by YIKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex
January 12, 2017

Outstanding Professionalism Adam Holland as our sales rep was a true professional in knowing vehicles, no nonsense price expectations on the new vehicle as well as our trade inn. More

by HappyHighlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Holland
November 15, 2016

Greatest car place ever!! Md was great to work with. I would work with him again. And everyone was so kind. Kristina was great after buying the car went thru all the features w More

by Cindy2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Md
September 17, 2016

Good experience @ Baxter Toyota I purchased a new Toyota Tacoma from Baxter's about a week ago and the experience was top notch for me. Bob Gooding dealt with me in a very professi More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gooding, Tobias
June 26, 2016

Great service! Adam Holland was our salesman and he was wonderful. He listen to what we wanted and was very personable. I would recommend him and Baxter Toyota to ev More

by mary elson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hall, Head Sales Manager & Tyanne
Aug 01, 2016 -

Baxter Toyota Lincoln responded

Thank you for your positive review of Baxter Toyota Lincoln. We are pleased to hear that Adam was able to help you find you new car. We look forward to seeing you for your routine service visit soon. -Tom Ballard, General Manager

April 06, 2016

Amateur Hour in Lincoln Incompetent, inept, sleazy, disorganized; just a few words that commonly describes the Baxter Toyota Lincoln sales experience. They add hidden fees af More

by Tropic Nebraska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Aug 01, 2016 -

Baxter Toyota Lincoln responded

I apologize for your recent experience. Our goal is complete customer satisfaction. At your convenience, please call 402-476-4000 to discuss all concerns. -Tom Ballard, General Manager

February 24, 2016

Bought our second Toyota from Bob Gooding We were able to get the car we wanted at the price we wanted. We also got a decent trade in value for our car. More

by Toyota fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Rex, Tyanne, sales manager
Mar 02, 2016 -

Baxter Toyota Lincoln responded

We hope you still love your new car! Thank you for the review!

October 28, 2015

Shakey service at best! This dealership has had a long history [previously Performance Toyota Lincoln] of marginal service [at best]]. I bought a new 2008 Tacoma from them a More

by john deer 317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Nov 02, 2015 -

Baxter Toyota Lincoln responded

I am sorry about the quality of service you have received at our dealership. I want to apologize about the different issues you encountered after servicing your vehicle. Thank you for bringing your specific experiences to my attention as they allow me to address certain processes internally. When you have a moment, I would love the opportunity to speak with your further about this and how to regain your trust. You can reach me at 402-476-4000. I look forward to hearing from you. –Tom Ballard, General Manager

Nov 02, 2015 -

Baxter Toyota Lincoln responded

I am sorry about the quality of service you have received at our dealership. I want to apologize about the different issues you encountered after servicing your vehicle. Thank you for bringing your specific experiences to my attention as they allow me to address certain processes internally. When you have a moment, I would love the opportunity to speak with your further about this and how to regain your trust. You can reach me at 402-476-4000. I look forward to hearing from you. –Tom Ballard, General Manager

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