Baxter Toyota Lincoln

Car buying experience I had a tremendous experience with Baxter. My wife and I worked with Brandon Contreras as our main salesman and also worked with Nick Bradley on some I had a tremendous experience with Baxter. My wife and I worked with Brandon Contreras as our main salesman and also worked with Nick Bradley on some of the pricing of our vehicle. Both were outstanding to work with and very laid back. They understood our timeline of when we wanted to purchase a vehicle and never once pushed us or pressured us into buying a vehicle from them. This was an excellent car buying experience, and if you are considering purchasing from Baxter Toyota Lincoln, make sure you work with Brandon and Nick, you won't be disappointed. More

1st Toyota! This was my first Toyota car and the salesman Brandon Contreras made it a great experience! He took the time to get me in the exact car I wanted and This was my first Toyota car and the salesman Brandon Contreras made it a great experience! He took the time to get me in the exact car I wanted and the price range I needed to be. More

Stunning Sales experience We looked at Baxter Toyota of Lincoln as the "One more stop" dealership, as we were pretty confident we knew what care we would end up with. I did s We looked at Baxter Toyota of Lincoln as the "One more stop" dealership, as we were pretty confident we knew what care we would end up with. I did some looking at their inventory online, and found what I thought to be the car closest to the one we were strongly considering and made an appointment. In a very short time, Adam reached out and we scheduled an appointment for a test drive. Adam took his time with us, going through all of the amazing safety and convenience features of the car during our test drive. After that, we weren't so "sure" about our decision any longer. We reached out to Adam and told him what we were thinking as far as colors and options we were looking for, and when he contacted me back saying he could get exactly what I was looking for and offered it at a great price, our decision was made. Adam made all of the arrangements for us, as well as getting some additional accessories (window tint and all-season floor mats) taken care of before delivery so we could leave the lot with the car in the condition we wanted rather than having to make additional appointments and going back and forth. Adam was with us every step of the way, and introduced us to Rex in Finance who did a great job taking care of us and Tai-Ann, our delivery coordinator, who covered every button, knob, and feature of our car, took care of pairing our phones, and made sure we were comfortable before driving off the lot. I would absolutely recommend Adam, Rex, and Tai-Ann at Baxter Toyota of Lincoln to anyone! More

MD is the sales person you want to see. After having a wonderful experience with MD previously I returned when we needed another vehicle. Once again there was the same superior service and h After having a wonderful experience with MD previously I returned when we needed another vehicle. Once again there was the same superior service and helpfulness from this sales representative. Honest, and straightforward without the sales drama and need for a game plan to try to get a good deal! We will continue to come to MD. More

No Hassle Car Sale MD made my recent van purchase no hassle & pretty straight forward. He was able to locate a Sienna within my specifications and budget. Happy with p MD made my recent van purchase no hassle & pretty straight forward. He was able to locate a Sienna within my specifications and budget. Happy with price & quality of purchase. I would definitely buy from him again. More

Toyota is the Best We have owned 2 Camry's since 2001 and have exclusively used the local dealership for sales and service. Our 2-15 year old cars never gave us any big We have owned 2 Camry's since 2001 and have exclusively used the local dealership for sales and service. Our 2-15 year old cars never gave us any big problems and the little ones were always handled professionally and timely by the service department. The only thing we really did to our cars were to drive them and change the oil...This is why one should buy Toyota. We just traded in those 2-15 year old cars for 1-lease return Camry that only had 25k miles on it, body in awesome condition, interior leather like brand new as is the entire car. The sales team was awesome and worked to give us the best deal to suit our needs and we did not feel pressured or cheated. Thank You SO Much Nick, Brandon, Rex and Gary :) More

Used car Easy to deal with, friendly, courteous, and helpful. Would go back again as I have several times. Wes was caring and made the process quite easy Easy to deal with, friendly, courteous, and helpful. Would go back again as I have several times. Wes was caring and made the process quite easy More

Great buying experience! Wasn't really looking to buy a car that day. But Baxter had the car I wanted & Brandon Contreras had me driving away in my 2015 Prius in just a coupl Wasn't really looking to buy a car that day. But Baxter had the car I wanted & Brandon Contreras had me driving away in my 2015 Prius in just a couple hours. Professional & respectful service across the board! More

Our salesperson went above and beyond ! I worked for a well-known insurance company in town for 34 years and my last job there, I was a Relations Specialist. In dealing in the Customer Serv I worked for a well-known insurance company in town for 34 years and my last job there, I was a Relations Specialist. In dealing in the Customer Service area, I would have to say that our salesperson, John Loen, at Baxter Toyota was very professional, courteous, knowledgable and above all, very patient. My husband and I were wanting to look at a Highlander and we were greeted by John Loen when we arrived. Not really knowing exactly what we wanted, we had him show us some used ones first, then test drove a new Toyota Highlander. Being Seniors and not experts in technology, John went over the features a couple of times showing us all the bells and whistles of this vehicle. He even ran across a couple of lots to get one of the Highlanders he thought we'd be interested in. I wanted a SUV that would get us around the mountains in Colorado in an upcoming trip and guess what....John had just moved here from Colorado, so he was familar with the places we wanted to visit. What we like best about John was that he wasn't your usual "pushy" salesman and that was what brought us back to him a couple of days later. He found us the Highlander in the color we wanted and with the accessories we wanted, which was more than the contender could do for the price. He even asked if we wanted something to drink and got us a couple of bottled waters. John sent us an email thanking us for our purchase the next day and a couple of days later, called us to make sure we were happy with our purchase and to make sure the SUV was running OK and to see if we had any questions....WOW...what a nice young man!! If you want to buy a Toyota, used or new, see John Loen.....you won't be sorry! We took our SUV in to the service department today at Baxter Toyota to get the front two windows tinted....I have to say this was the best cutomer service department we'd ever experienced. My husband and I used to be "Secret Shoppers" grading big department stores on their employees and the service we received, but I must say....Baxter Toyota has them all beat!! They have great employees and a nice area to wait in while your car is being serviced, with a TV, nice comfortable chairs, donuts, and drink of your choice, tables and chairs and also a nice size playroom for children....very clean (I checked it out, as I might have to bring grandkids with me there someday). We had the courtesy van take us home due to the tinting job taking half a day, so it all dries perfectly. While sitting there enjoying my donut and coffee, I was listening to the servicemen coming in to talk to the customers waiting to have their vehicles serviced and options for fixing them. OMG....what professionals!! They would explain what was covered under warranty and what wasn't. This one serviceman even asked this lady if she recently had a flat tire and drove on it for awhile ... she hesitately admitted she had. He told her they could fix or replace the tire and fix the rim....he gave her the choice, instead of just doing it. These servicemen are so polite and seem to know every detail of their work and parts of these cars, from other conversations I was ease-dropping on. If I was still doing my undercover job as a secret shopper, I would be giving the salesperson, John Loen and this service department an AAA+++++!! While typing this, the courtesy car driver just called and said our SUV was ready and asked what time we would like to be picked up and taken back to Baxter Toyota. These guys are on the ball. More

Very pleased with the car buying experience! Everyone was very professional and helpful, Worked with Brandon Contreras in Sales, he was very knowledgeable about the Toyota Highlander I wanted to Everyone was very professional and helpful, Worked with Brandon Contreras in Sales, he was very knowledgeable about the Toyota Highlander I wanted to purchase, we did a test drive and before we left he explained all the bells & whistles this car had. also adjusting the mirrors and seat, which is really helpful when driving a new car! He answered all the questions I had and really made us feel at home, even spoiled us with a little water & coffee! When we went back later in the day to pickup our new car, they had everything organized and ready to go! Brandon really has some great customer service! Toby was also helpful in finance, showed us all the extended warranties and making sure paper work was correct. Then before we drove off Christina spent about an hour with us showing us every thing about the car. We wish we would have videoed it for future reference. She really knows her job! Since we bought the car Brandon has called to make sure we didn't have any problems and that everything was going okay. Love the follow up. Would highly recommend Baxter Toyota of Lincoln, and Brandon Contreras to anyone wanting to purchase a car with no stress. More