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Baxter Toyota Lincoln

Lincoln, NE

4.9
1,622 Reviews

8600 S 33rd St

Lincoln, NE

68516

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Showing 1,622 reviews

June 26, 2016

Great service! Adam Holland was our salesman and he was wonderful. He listen to what we wanted and was very personable. I would recommend him and Baxter Toyota to ev More

by mary elson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hall, Head Sales Manager & Tyanne
Aug 01, 2016 -

Baxter Toyota Lincoln responded

Thank you for your positive review of Baxter Toyota Lincoln. We are pleased to hear that Adam was able to help you find you new car. We look forward to seeing you for your routine service visit soon. -Tom Ballard, General Manager

April 06, 2016

Amateur Hour in Lincoln Incompetent, inept, sleazy, disorganized; just a few words that commonly describes the Baxter Toyota Lincoln sales experience. They add hidden fees af More

by Tropic Nebraska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Aug 01, 2016 -

Baxter Toyota Lincoln responded

I apologize for your recent experience. Our goal is complete customer satisfaction. At your convenience, please call 402-476-4000 to discuss all concerns. -Tom Ballard, General Manager

February 24, 2016

Bought our second Toyota from Bob Gooding We were able to get the car we wanted at the price we wanted. We also got a decent trade in value for our car. More

by Toyota fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Rex, Tyanne, sales manager
Mar 02, 2016 -

Baxter Toyota Lincoln responded

We hope you still love your new car! Thank you for the review!

October 28, 2015

Shakey service at best! This dealership has had a long history [previously Performance Toyota Lincoln] of marginal service [at best]]. I bought a new 2008 Tacoma from them a More

by john deer 317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Nov 02, 2015 -

Baxter Toyota Lincoln responded

I am sorry about the quality of service you have received at our dealership. I want to apologize about the different issues you encountered after servicing your vehicle. Thank you for bringing your specific experiences to my attention as they allow me to address certain processes internally. When you have a moment, I would love the opportunity to speak with your further about this and how to regain your trust. You can reach me at 402-476-4000. I look forward to hearing from you. –Tom Ballard, General Manager

Nov 02, 2015 -

Baxter Toyota Lincoln responded

I am sorry about the quality of service you have received at our dealership. I want to apologize about the different issues you encountered after servicing your vehicle. Thank you for bringing your specific experiences to my attention as they allow me to address certain processes internally. When you have a moment, I would love the opportunity to speak with your further about this and how to regain your trust. You can reach me at 402-476-4000. I look forward to hearing from you. –Tom Ballard, General Manager

May 29, 2015

MY PERSONAL EXPERIENCE I PURCHASED A 2008 SCION XB IN 2008, AND HAD A GREAT EXPERIENCE AT THE TOYOTA/SCION DEALERSHIP. UNFORTUNATELY IT WAS RECENTLY TOTALED IN AN ACCIDENT. More

by SSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CULLEN, TY, AND TIM
November 07, 2014

Textbook Yo Yo scam being worked on me right now. I leased a Rav4 from this dealer in July and was given 2nd tier financing at 3.9%. At that time I was told that future purchases or leases by me woul More

by jagchaser
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tim stohlman
Nov 17, 2014 -

Baxter Toyota Lincoln responded

I apologize for any confusion and frustration you may have experienced during your purchasing process. Credit decisions are made by lenders. If you would like to speak in further detail regarding the lending process and your concerns, feel free to contact me at any time that is convenient for you at 402-476-4000. Sincerely—Tom Ballard, General Manager.

May 12, 2014

Fantastic!!! Evan Meyer has always been fantastic to work with. Truly, if it wasn't for him, we would probably have our car serviced at some quick lube place. More

by CarrieMullendore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Meyer
May 14, 2014 -

Baxter Toyota Lincoln responded

Thank you for the kind words and positive review! Our service department takes great pride in providing quality service in a timely manner and I am happy that Evan was able to make your visit pleasant for you. Let us know if there is anything we can do to help you with future sales or service needs you might have. Thank you--Tom Ballard, General Manager.

March 31, 2014

Purchasing from Toyota of Lincoln I have always found the experience of buying a new car one of the worst challenges one must face. When I arrived at Toyota of Lincoln, and met with m More

by wahoo847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grohs
Apr 01, 2014 -

Baxter Toyota Lincoln responded

Thank you for sharing your recent experience with us at Performance Toyota of Lincoln. We take customer feedback very seriously as it helps us learn where we need to improve our services to better meet our customers expectations and provide them with the best car shopping and purchasing experience in the industry. I am happy that Mark was successful at getting you in and out in a timely manner. Thank you for your business, kind words, and referral. Please let us know if there is anything we can do to assist you with your future automotive needs. Thank you--Tom Ballard, General Manager.

February 16, 2014

Robert Cordova is an excellent salesman. Helpful--no pressure. Dealership offers fair prices. They have a large selection, are great at finding the car you want if it is not on the lot. More

by EMasada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cordova
Feb 17, 2014 -

Baxter Toyota Lincoln responded

On behalf of Performance Toyota of Lincoln, I would like to thank you for sharing your satisfaction with Robert Cordova and our team. We strive to ensure each customer is satisfied with the best experiences possible. It is great to hear that you didn't feel pressured and that we were able to get you such a great deal on your new vehicle. We look forward to working with you again in the future whether it is for sales, or service. Thank you--Tom Ballard, General Manager.

January 26, 2014

Purchased 2008 GMC 1500 Found a couple of issues with battery and leaking shocks. They were replaced on the spot. The dealer next door wanted 6 grand more for similar truck w about same miles. More

by madjano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark gohn Allen gill
Jan 27, 2014 -

Baxter Toyota Lincoln responded

Thank you for the opportunity to earn your business. I am happy to hear that we were able to get the battery and shocks replaced for your before you left in your new truck. Don't hesitate to let us know if there is anything we can do to help you with any additional sales, or services that you might have going forward. Thank you--Tom Ballard, General Manager.

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