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Baxter Toyota Lincoln
Lincoln, NE
1,622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 01, 2023
Baxter Toyota is a great place to purchase your next car. They have inventory and selection. My family was looking for a Camry with certain features that we were not finding while online shopping. An inquiry They have inventory and selection. My family was looking for a Camry with certain features that we were not finding while online shopping. An inquiry call to Baxter got me in touch with Arthur Holland in Lincoln. He did an inventory search and found the car we were looking for was in transit from the factory and arriving in about 10 days. After some discussion, we decided to place a hold on that particular vehicle so that we could be the first to see it. We drove into Lincoln on a Saturday and found the car waiting for us. Not even 1 mile on the odometer. All of the software for the systems in the car had been updated and tested. A good test drive and it was decided we were driving it home. The buying process was simple. Finance was easy. They gave a fair price for my trade. We wrote a check for down payment, filled out the paper work and it was go time. Mr Holland spent the time to make sure our phones were paired, explaining how the audio system worked. He covered the Toyota emergency notification system in case of an accident and all of electronics on the dash and steering column. The plan is to replace our second car in 3 years. Mr Holland will be getting a call. Probably looking for a Corolla or Prius. More
by donthies60
Employees Worked With
Arthur Holland
October 19, 2023
I was surprised how poorly we were treated by Baxter and Toyota in general. We bought a Tacoma new in 2017, and have had Baxter service it most of the time. It now has 39000 miles on it and just took it in Toyota in general. We bought a Tacoma new in 2017, and have had Baxter service it most of the time. It now has 39000 miles on it and just took it in for an oil change. Upon completion, we were given a breakdown of all the things wrong with it. Among them, they said we needed new tires. The tires on it are 7 months old and have less than 6000 miles on them. They suggested a new battery which I would argue as our current battery works fine. They also said we needed a new steering rack because the one in the truck is leaking. I would think if it was leaking, I'd have signs of it in my driveway which I do not. Further, the paint is flaking off down to the primer around the back windows. I consulted a professional body man, and he stated that it was from a contamination of the door before the paint was applied or improper application. Either way, a factory defect. I attempted to resolve these issues with Baxter Toyota of Lincoln, but they wouldn't even return my calls. I then went to corporate level with my issues where I was informed they would do nothing for me as I didn't have an extended warranty. I understand that things wear out and shouldn't be covered, but the blatant lies I was told about my tires, the battery and the defective paint job have changed my opinion about Toyota and their dealerships. I personally will never own one again or buy anything from a Baxter dealership. More
by dfpeterson1
Employees Worked With
MD Amin
September 30, 2023
Mark Langsdon was very knowledgeable and helpful during the whole sales process, from detailing thoroughly the car’s features at the time of my reserving it, to giving me an accurate time frame for its arr the whole sales process, from detailing thoroughly the car’s features at the time of my reserving it, to giving me an accurate time frame for its arrival, to explaining all the actual sales components including warranties, and making sure my title arrived in time for me to go on a planned trip. He was very professional and pleasant to work with!! I would easily buy from him again! More
by Connie B.
Employees Worked With
tim stohlman, Mark Langston
September 21, 2023
MD Amin was very helpful. The new car buying experience has changed significantly since I bought my last car in 2015. MD did a great job walking me through the process. The new car buying experience has changed significantly since I bought my last car in 2015. MD did a great job walking me through the process. More
by shaw68516
Employees Worked With
MD Amin
August 29, 2023
Purchasing a vehicle from Baxter Toyota was quick & easy. Arthur explained warranty & maintenance agreement & I picked the one I wanted. No pressure sale. I would recommend Baxter Toyota to others. Arthur explained warranty & maintenance agreement & I picked the one I wanted. No pressure sale. I would recommend Baxter Toyota to others. More
by linda
Employees Worked With
The receptionist was very nice too., Arthur Holland
August 18, 2023
They were really nice to me and then on top of that they explained everything really well with me purchasing my first vehicle. I would highly recommend going here and they work with you if you have any issu explained everything really well with me purchasing my first vehicle. I would highly recommend going here and they work with you if you have any issues. More
by cheeseking0117
Employees Worked With
MD Amin
August 11, 2023
This was the second time I bought a vehicle from a dealership and the first time I bought brand new. I worked with Bob and Tobias and had a fantastic experience. Easiest process ever! It took a while dealership and the first time I bought brand new. I worked with Bob and Tobias and had a fantastic experience. Easiest process ever! It took a while for my vehicle to be allocated but I’m glad I waited. They were the only dealership I contacted that did not do a market adjustment. I was able to get a fair trade for my previous vehicle and financing was a breeze. More
by C Cook
Employees Worked With
Tobias Robinett, Robert Gooding
July 29, 2023
Bob Gooding was great to work with. We’d been on a waiting list for a 2023 RAV4 Hybrid for 6 months. He kept us updated on our status-he’d call if a vehicle came in he thought we might We’d been on a waiting list for a 2023 RAV4 Hybrid for 6 months. He kept us updated on our status-he’d call if a vehicle came in he thought we might be interested in-no pressure all we had to do was say yes or no. This week he found the one we loved. The whole process went smoothly as he was able to accommodate all our needs and wishes. The whole staff working with Bob was great. More
by bevtollefsen
Employees Worked With
tim stohlman, Robert Gooding
