Baxter Subaru
Omaha, NE
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Brian at Baxter Subaru in Omaha is fantastic! Very patient, positive and thorough. We truly value his honesty, it’s like working with a good friend not a car dealer. Very patient, positive and thorough. We truly value his honesty, it’s like working with a good friend not a car dealer. More
Dave (sales) Tyler (Finance) and Tristian (manager) were the best team to work with. I came in with my eyes set on a used Crosstrek. After checking out it out it wasn’t exactly what I wanted. But the team g the best team to work with. I came in with my eyes set on a used Crosstrek. After checking out it out it wasn’t exactly what I wanted. But the team got right on it and put their resources together to get me into my brand new crosstrek! Financing was a breeze, no back and forth. They listened to all my needs and want! More
Carrie was very helpful and knowledgeable. She went out of her way to go above and beyond normal. She was very detailed when explaining all the features and how they functioned. Carrie is a va She went out of her way to go above and beyond normal. She was very detailed when explaining all the features and how they functioned. Carrie is a valuable asset for Baxter Subaru. More
Took car in for an extended warranty repair. ...warranty purchased through a Subaru dealer in Arizona. Invoice came with a total owing and I disagreed! Baxter said that since it was not purchas ...warranty purchased through a Subaru dealer in Arizona. Invoice came with a total owing and I disagreed! Baxter said that since it was not purchased through a Baxter store implied the warranty was basically no good and all work was not completely covered! My extended warranty was a comprehensive plan with no deductible, and if it was a covered part (they were) they were completely covered. Then they said that this was an insurance company they rarely, if ever, dealt with. I told them that I had used this warranty before at this dealership with one of the repair issues exactly the same with absolutely no problems with the warranty. Finally the store manager came out and we discussed the issue. Finally, he did do the right/correct thing and told me that they would absorb the cost. I then left the dealership with sort of a sour taste in my mouth. The right outcome, but only after a hassle over what should not have been an issue. More