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Baxter Subaru

Omaha, NE

5.0
315 Reviews

17130 Burt Street

Omaha, NE

68118

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Showing 315 reviews

December 12, 2015

Great experience We purchased a Legacy this morning from Baxter. Jim and his team were a pleasure to work with. I test drove the Legacy a few days prior but wasn't abl More

by coryjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schall and Tyler McGlade
Feb 03, 2016 -

Baxter Subaru responded

I'm happy to hear that Jim helped you figure out your new Legacy. Thank you for taking time to leave a review! We love reading through our customer feedback. Best -Mike Bennett, General Manager

October 30, 2015

Sucks Robots. All robots walking around. Brainwashed salespeople. Filthy showroom. Bathroom had feces on the floor! Showroom smelled like a Chinese buffet! More

by Dr. John Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyrone
Nov 02, 2015 -

Baxter Subaru responded

I apologize that our facility and customer experience did not meet your expectations. Thank you for bringing these situations to my attention. We pride ourselves in providing our customers with a comfortable and clean facility and exceptional customer care and I am sorry we were unable to provide you with anything less. I would love the opportunity to speak with you about your situation so I can see about addressing this accordingly. At your earliest convenience, please call me at 402-393-7005. I look forward to speaking with you. Best –Chuck Hill, General Manager

October 07, 2015

Confidence Restored I am a single woman, and this is my first experience with Baxter Subaru. Stewart Akrin (salesman) and all who helped me choose/buy my vehicle at Baxte More

by Pam H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Akrin, Joe Sell, Tony
Oct 08, 2015 -

Baxter Subaru responded

Thank you for the positive review about your experience. I'm glad to hear that Stewart made you comfortable throughout your process. We hope you're enjoying your new vehicle! Please don't hesitate to reach out if there's anything else we can do to help and we look forward to working with you in the future. Best --Mike Bennett, General Manager

August 03, 2015

I'd Do It Again I bought a 2015 Mazda3 a few weeks ago from Baxter Mazda and it was the best car buying experience I have ever had. We have bought about 8 cars in the More

by MarxMythJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hill, Jermaine Campbell
Aug 05, 2015 -

Baxter Subaru responded

We truly appreciate you taking the time to leave a review about your experience at our dealership. It's great to hear that Justin and Jermaine walked you through the entire sales process. We make exceptional customer service a priority. Please don't hesitate to let us know if there's anything else we can help you with. Enjoy your new Mazda3! Best --Chuck Hill, General Manager

July 30, 2015

Great first experience I just purchased my first car from Baxter, and overall, the process was surprisingly pleasant! Stewart was very patient and knowledgeable, and I woul More

by 16Forester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Akrin
Aug 04, 2015 -

Baxter Subaru responded

Thanks so much for taking the time to leave such a positive review about Baxter Subaru. We make exceptional customer service a priority and I'm glad your expectations were met. Please let us know if you have any more questions. Enjoy your new Subaru!! Best --Mike Bennett, General Manager

April 14, 2015

Exceeded Expectations Hadn't bought a new car in 15 years, wasn't really looking forward to it. Let me say that Stewart Akrin my salesman was fantastic. He made my car buyi More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Akrin Brent McCoid
November 11, 2014

Changed my whole perspective on car buying I can't say enough about how impressed we were with our experience with Stan Olsen Subaru. Before A couple of weeks ago I absolutely dreaded the buyi More

by mncroom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Garvin
October 14, 2014

Exceptional My wife had been searching for a car for a while. We have always been attracted to Subaru and had heard many great things about how they drive and per More

by Lia,
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Garvin
October 07, 2014

Best car buying experience we've ever had! Jim Schall was our salesman. He was so patient with our many questions, and has been very helpful with all aspects of the purchasing process. From t More

by karenandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schall
October 01, 2014

Great experience from start to finish I had been in contact with Stewart for a couple of months prior to ordering a 2015 WRX. He was very polite, timely in his responses, and wasn't eve More

by WRX29_29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Akrin
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