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Baxter Subaru

Omaha, NE

5.0
315 Reviews

17130 Burt Street

Omaha, NE

68118

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Showing 315 reviews

June 21, 2017

Stellar customer service even 6 months after the sale! I wanted to compliment Sheila Eich, and Josh Sutphen. Without going into the lengthy tale, they solved difficult problems at the time of purchase and More

by Terri MacKeogh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baxter Marketing
May 24, 2017

Sebastian Perez I had a phenomenal experience at Baxter. As a young woman, I'm used to feeling as though I'm swimming into shark infested waters when walking into a c More

by eas219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Perez
Dec 20, 2017 -

Baxter Subaru responded

Hi Eas219, thank you for taking the time to leave a review for us at Baxter Subaru. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2016

100% satisfied! Another A+ for David and team- Met my needs and really HEARD and MET my goals in my recent lease... We'll be back next year for a vehicle for my husba More

by LKB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Salber and colleagues
May 04, 2016

Purchased 2016 Forrester I was extremely please with the customer service offered by Baxter Subaru. Our sales person, Aaron Hawley was friendly and professional. He knew his More

by Jerry O
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Hawley
May 11, 2016 -

Baxter Subaru responded

Aaron really cares about each of his customers and providing them with the best customer experience possible. Buying a car is a big decision so it's important to find just the car you love. Thank you for the review and recommendation. We will be sure to pass it along to Aaron! Let us know if you need anything else. -Mike Bennett, General Manager

May 02, 2016

Aaron Hawley I could not have asked for a more helpful, knowledgable, and friendly sales person than Aaron. I felt he listened to me, answered questions honestly a More

by Patty
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Hawley
May 11, 2016 -

Baxter Subaru responded

Aaron truly cares about each customer he works with. Thank you for taking time to leave this review. At Baxter Subaru, we enjoy reading through all of our customer's review to learn more about their experience. Let us know if you need anything else and thanks for recommending Aaron! Best -Mike Bennett, General Manager

April 23, 2016

Love my new car!! I called Aaron Hawley at Baxter with my interest in buying a newer used car for my daughter. I discussed with him my budget, what we could spend, some More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Hawley
May 11, 2016 -

Baxter Subaru responded

We're glad to hear that Aaron was able to get your daughter into the perfect car. Thank you for taking time to leave a review! We love reading through our customer's experience at Baxter Subaru. If you or your daughter have any more questions, don't hesitate to give us a call. Best -Mike Bennett, General Manager

April 20, 2016

Great experience! Purchasing a car has never been easier. There was no pressure and our salesman David Salber was very knowledgable and easy to talk to. We ended up wit More

by Lunacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Salber
May 05, 2016 -

Baxter Subaru responded

We're glad to hear that David gave you a no-pressure sales experience at Baxter Mazda. Thank you for kind words! Best -Chuck Hill, General Manager

April 19, 2016

Follow through after the sale I have purchased more new vehicles than I can count. I am used to the song and dance to get you to buy the car but this is the most amazing service I More

by haflett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Engel
Apr 20, 2016 -

Baxter Subaru responded

We hope you're still loving your Subaru Legacy! Our service department makes sure to meet each customers' needs and get all work done in a timely manner. We're so glad to hear that your recall went over smoothly. Give us a call if you have any questions. Best -Mike Bennett, General Manager

March 07, 2016

Above and Beyond! I purchased a slightly used 2015 Subaru Forester 9 days ago. Yesterday, I discovered a nail in the sidewall of one of the tires. Not sure where I pi More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Engel-service, Mike Lovejoy-sales
Mar 09, 2016 -

Baxter Subaru responded

We hope you're still loving that Subaru Forester. Thank you for taking time to leave this review about Ross and your experience. We're so glad to hear that your tire issue was resolved so quickly. Best -Mike Bennett, General Manager

January 13, 2016

Customer Service Baxter Subaru offers the most superior customer service . All it took was a phone call and they were to help me. It is customer service like this that More

by lmshalgrem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 03, 2016 -

Baxter Subaru responded

Thank you for the kind words about Baxter Subaru. Our entire staff makes exceptional customer service a priority so it's great to hear that you received nothing less. Please let us know if there's anything else we can do to help. Best -Biff Madsen, General Manager

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