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Baxter Subaru

Omaha, NE

5.0
315 Reviews

17130 Burt Street

Omaha, NE

68118

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Showing 315 reviews

September 04, 2020

I purchased by Outback in June and have already put over 4800 miles on it! So, it was time for my 1st oil change with both my Subaru and with the Subaru dealership. I was able to bring my car in at 5:00pm, More

by R.W. Pifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baxter Marketing
September 03, 2020

The whole buying a vehicle from your dealership was nothing short of great! From Stewart to the finance personal was fast and professional with no pressure and fairly quick service! Very satisfying ex More

by bwgraeve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Akrin, Baxter Marketing
Sep 09, 2020 -

Baxter Subaru responded

Bwgraeve, thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Subaru!

September 01, 2020

I shopped around before making a purchase. I had it narrowed between two vehicles at two dealerships. Baxter matched the price given by the other dealership and was much quicker with responses to quest More

by Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baxter Marketing
Sep 09, 2020 -

Baxter Subaru responded

Denise, we are so happy to read such a great review about Baxter Subaru! Thank you for your review and we are hoping to see you again in the future.

August 28, 2020

Worst buying experience ever. Knew car I wanted. Strung me along two weeks saying car in transit, then Bait & Switch. Bought car at different dealer More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Jelinek, Wily Mayne, AJ something, Baxter Marketing
Sep 01, 2020 -

Baxter Subaru responded

I am sorry to hear that you had this experience with us. I would love to gather more information about your experience in order to make sure our team is aware of your issue and that we continue to improve. I would also like an opportunity to rebuild a relationship with you. Sincerely, Michael Bennett GM

Feb 24, 2021 -

Baxter Subaru responded

I have tried reaching out many times and have not had a chance to communicate with you as of today. Please reach out to me at mbennett@baxterauto.com and I will help out with your last experience.

August 20, 2020

Very accommodating, friendly and articulate staff. All the work was done on time with easy to read reports. The waiting area was very clean and More

by Bill.stowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen Hill, Baxter Marketing
Aug 24, 2020 -

Baxter Subaru responded

Hi Bill.stowell, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Baxter Subaru

August 16, 2020

Best Service Advisor Gracyn in services was the most thorough, detailed service advisor I have encountered. She did her due diligence, explained in terms I could understan More

by lgrm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracyn Little
Aug 24, 2020 -

Baxter Subaru responded

Lgrm, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 15, 2020

Thje Better Way I purchased a new outback. I wanted AWD and a few perks. I had tried to male a deal elsewhere. Within 10 minutes I had found and purchased t More

by lacan1950@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baxter Marketing
Aug 24, 2020 -

Baxter Subaru responded

Lacan1950@aol.com, we really appreciate your feedback! Thank you, and have a fantastic day!

August 12, 2020

Great experience at Baxter I had a great experience at Baxter. Michael Maciborski was professional and easy to work with; he addressed all of my concerns about the vehicle and e More

by joshuarose91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Maciborski
Aug 15, 2020 -

Baxter Subaru responded

Joshuarose91, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2020

Very friendly and willing to help you walk out with a smile I wanted to purchase a vehicle and this is exactly what happened. I looked at a couple of the subaru used and AT THE END IT WAS A TOTAL SCORE. I LOVE More

by Tsparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin M. Roberts, Wiley
Aug 06, 2020 -

Baxter Subaru responded

Tsparks, your wonderful feedback and rating mean a lot to us. We are so happy to hear you Love your new Subaru Crosstrek!!

July 31, 2020

Attention to detail After buying our new Outback from Baxter we noticed a few minor details that needed attention. The service department loaned us a car until the issues More

by rique23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wiley Mayne, Michael Maciborski, Baxter Marketing
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