Baxter Subaru

Excellent customer service from all departments - Reception, Sales, Service and Finance! Great showroom with nice amenities. Caitlin, Brent, Wiley, Nyot and Steve all made me feel like a valued cus Reception, Sales, Service and Finance! Great showroom with nice amenities. Caitlin, Brent, Wiley, Nyot and Steve all made me feel like a valued customer. It was definitely worth the 90-mile drive. I'm happy to be a new member of the Subaru family! More

Always great service and friendly, polite, staff. The atmosphere at this dealership is very welcoming. Its obvious that excellent customer service is the expectation and the customer is their top priori atmosphere at this dealership is very welcoming. Its obvious that excellent customer service is the expectation and the customer is their top priority. More

I made a 6-hour round trip from Kansas City, MO yesterday and could not have been more impressed with the service, speed and value I received from Baxter Subaru. Two and a half weeks ago I was involved in an and could not have been more impressed with the service, speed and value I received from Baxter Subaru. Two and a half weeks ago I was involved in an accident and totaled my 2021 Ascent Touring I had just purchased in March. I’m convinced that the engineering and safety features in that car allowed me to walk away from that accident. I can’t imagine trusting my family in another brand of automobile. As I’m sure all of your staff there know, they should sleep well at night knowing that your customers leave the lot in safe and reliable vehicle. Carry Short was my first point of contact and she was helpful, professional and courteous. She explained features on the car that I had never been shown, or even was aware of, even after owing one for 2 months. She helped me buy a car and didn’t try and sell me one. Tyler McGlade helped me through the financing side of it. Not only was it quick and easy (no easy task), I felt like he was helping me the whole time. You could tell immediately this guy is knowledgeable and good at what he does. I know people throw that word “help” around a lot in the car buying process but Tyler helped me find the right warranties and explained everything. More

Keith is an excellent asset to your dealership.You Keith is an excellent asset to your dealership. You folks did good work. Thanks for all of your help. Come on friends you do not need 25 words Keith is an excellent asset to your dealership. You folks did good work. Thanks for all of your help. Come on friends you do not need 25 words More

This is my first Subaru and Michael M. and Tristan S. made the experience very quick and easy. I was able to take a few vehicles on significant test drives and after deciding what I liked, they were abl made the experience very quick and easy. I was able to take a few vehicles on significant test drives and after deciding what I liked, they were able to provide the exact Outback I wanted. I'll be back! More

Thanks Guys,Go see Brian Smith down at Baxter Subaru, Thanks Guys, Go see Brian Smith down at Baxter Subaru, Super nice guy that knows how to take care of the customer. Has extensive product knowledge Thanks Guys, Go see Brian Smith down at Baxter Subaru, Super nice guy that knows how to take care of the customer. Has extensive product knowledge and will answer all your questions. Couldn't be happier with my experience at Baxter, they let me test drive a few vehicles to find what I needed and helped me stay within my budget to get into my new Forester. Thank you :) More

Ross Engel understands me and my Legacy. He goes above and beyond for any issue I have. It's always a stress-free and positive experience when my car needs service. Thanks to all at Baxter for maintain and beyond for any issue I have. It's always a stress-free and positive experience when my car needs service. Thanks to all at Baxter for maintaining such an excellent dealership. More

They were really easy to work with and they kept searching for a vehicle that met my needs. They even dropped off my car and took the old one back so I didn't have to go to the dealership. searching for a vehicle that met my needs. They even dropped off my car and took the old one back so I didn't have to go to the dealership. More

Excellent service and attention to details. Provided my requests to test drive from home. Financing as also a very positive experience and felt good bout the purchase requests to test drive from home. Financing as also a very positive experience and felt good bout the purchase More

From scheduling test drive online to in person meet with the salesperson to the finance process and then driving off with our new car was a very pleasant experience. As first time Subaru owners, we were ver the salesperson to the finance process and then driving off with our new car was a very pleasant experience. As first time Subaru owners, we were very impressed More