Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Baxter Ford Papillion
Omaha, NE
135 Reviews
In Omaha, we know that you have a lot going on in your life, and often you need some assistance in finding the right new or used Ford vehicle. If you're already the proud driver of a crossover, SUV or truck, let us help you keep it in the best shape possible with our team of service professionals. With years of training, our technicians are prepared to tackle any issues that arise.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 135 reviews
January 10, 2026
After calling multiple local Ford dealers and getting frustrated with a lack of urgency and bad pricing, working with Tyler Engelbart at Baxter Ford Papillion was a breath of fresh air. He gave me a soli frustrated with a lack of urgency and bad pricing, working with Tyler Engelbart at Baxter Ford Papillion was a breath of fresh air. He gave me a solid, straightforward deal right from the start and made the entire process incredibly easy. I was in and out in about an hour. Highly recommend Tyler and the Baxter Ford Papillion team! More
by Samuel M.
Employees Worked With
Tyler Engelbart
July 10, 2025
After 2 previous purchases, and 18 months of shopping for a Bronco, I returned to Baxter Pap. Mistake. All salesmen are now "sales managers". My 24 year old sales manager told me "Ford doesn't offer Employee a Bronco, I returned to Baxter Pap. Mistake. All salesmen are now "sales managers". My 24 year old sales manager told me "Ford doesn't offer Employee Pricing on the Big Bend. Oh, really? Even the finance "managers" I've worked with before, had better things to do during my 3 visits. The GM never replied to my emails. (so don't ask me to write you again here) My anger is gone, and now I'm just disappointed. But things turned out great. After several emails and a couple phone calls over a 5 hour period, I bought a new 2025 Bronco Big Bend (WITH EMP PRICING) from another dealer in Blair. There, I got the treatment I should have gotten from Baxter Pap. And, saved over $4,000, to boot! Thanks, Blair! More
by Your MAMA
Employees Worked With
GM Mennicuci, Ben, etc.
March 18, 2025
Vinny/Vincent was absolutely wonderful helping my young son at 20 purchasing a vehicle on his own. I couldn't be more grateful! Thank you Vincent! 5 stars all around! son at 20 purchasing a vehicle on his own. I couldn't be more grateful! Thank you Vincent! 5 stars all around! More
by Robyn mckee
Employees Worked With
Vincent
January 20, 2025
My daughter and I decided to continue looking for her first car. We chose Baxter Ford Papillion and we were greeted by Lexi. Lexi listened patiently, understood our needs and produced several great optio first car. We chose Baxter Ford Papillion and we were greeted by Lexi. Lexi listened patiently, understood our needs and produced several great options that were perfect for my daughter. Lexi and her team had my daughter in her first new car in no time, on the coldest day of the year to date. Lexi went above and beyond to find the best fit and the lowest price, and made sure my daughter had a great experience and happy with her new first car. Thank you Lexi for your friendly caring and professional service. I'm sure I'll be back for future needs. More
by Dad
Employees Worked With
Lexi
December 05, 2024
Most amazing experience to date Mitch and Christian were top notch. Treated us like family. Christian for a young guy was very professional and knowledgeable about the vehicle we purchased. Christian and top notch. Treated us like family. Christian for a young guy was very professional and knowledgeable about the vehicle we purchased. Christian and Mitch both explain everything very well and answered all of our questions with a professional response. This was my second vehicle in two years that I had purchased from Baxter Ford with Mitch at the wheel. My wife and I are so pleased that we did not have to sit there an haggle for 4 hours to get a fair deal it was offered right up front and beat my expectations from the start. Thank you very much Baxter Ford Mitch and Christian. I hope to see them again in 5-7 years when I buy my next vehicle. More
by Timmartin7310
Employees Worked With
Mitch and Christian
November 30, 2024
Working with JT, Ben and Matthew while shopping for a new Bronco was awesome! Friendly, no pressure, informative, the Baxter Ford staff was awesome! They went out of there ways to find me the options I wante Bronco was awesome! Friendly, no pressure, informative, the Baxter Ford staff was awesome! They went out of there ways to find me the options I wanted and finally the Bronco I bought! It was a pain-free and best experience when purchasing a vehicle that I’ve ever had! Thanks guys! More
by Scott W.
Employees Worked With
JT Englebert, Ben Grasiani, Matthew Ahlgren
November 14, 2024
Thank you Travis for a wonderful mobile experience today! I appreciated the explanation of of the necessary service and also his advice on other aspects of my vehicle's maintenance. It was a joy to talk wi I appreciated the explanation of of the necessary service and also his advice on other aspects of my vehicle's maintenance. It was a joy to talk with him, but also I really like the mobile service option. I will be working with Baxter again! Thanks Travis! More
by char_dewitt
Employees Worked With
Travis
