Baumann Auto Group - Service Center

Horrible experience dealing with the the warranty company. We spent over $3,000 on a warranty that wouldn’t cover the repair bill based on the verbiage of the claim. My truck was repaired, Fidelity c company. We spent over $3,000 on a warranty that wouldn’t cover the repair bill based on the verbiage of the claim. My truck was repaired, Fidelity called it an adjustment. Claim denied… I was fortunate enough to have the service manager reach out to a ln additional contact, and the claim was accepted. I appreciate the extra steps taken for customer satisfaction… More

Well i think it a good dealer ship and tooj a car in to get looked they fix it but did not put all the parts back on the car so it missing parts and i looked at what they did too the car and you taped two get looked they fix it but did not put all the parts back on the car so it missing parts and i looked at what they did too the car and you taped two wires too two wires and charged me all most 600 dollars so i could have done that and saved 500 dollars and wound have put all the parts back on too More

Super friendly, honest, services priced OK, a great dealership. No reason to use anyone else dealership. No reason to use anyone else More

The bodyshop and the manager there went over and above to help get the issue taken care of with the work that was previously done. He went to the insurance company and got them to cover the work under the or help get the issue taken care of with the work that was previously done. He went to the insurance company and got them to cover the work under the original claim coverage. He also got my daughter's car in and repaired in a super reasonable amount of time. More

I have purchased several vehicles both new and used from Baumann Chevy in Fremont, Ohio and always felt like I was treated fairly and with respect. Their service managers are also just as good and I trust Baumann Chevy in Fremont, Ohio and always felt like I was treated fairly and with respect. Their service managers are also just as good and I trust their work and judgement. More

I dropped off my car because of a engine light on. I requested the car be hooked up to the computer for a code reading. They replaced parts that they reported to me were bad. I was disappointed that my requested the car be hooked up to the computer for a code reading. They replaced parts that they reported to me were bad. I was disappointed that my battery was replaced during this first visit prior to my approval. I had to return the car because the light came on again. They proceeded to tell me that there was another bad part. I said not to replace it believing it did not need replaced. I feel that it was a guessing game at my expense. I am hesitant to use your service again. Regards, Ann Karr More

Always have the best experience at Baumann. In and out of there in a half hour. Very friendly and so knowledgeable. They are the best!! Highly recommend!!!! of there in a half hour. Very friendly and so knowledgeable. They are the best!! Highly recommend!!!! More

Extremely poor service and very lengthy. I was not at all pleased with my experience with the service department. It was a very lengthy process in which the end result was not satisfactory, n I was not at all pleased with my experience with the service department. It was a very lengthy process in which the end result was not satisfactory, nor did it solve the issue with my vehicle. I'll be taking my business elsewhere in the future. Do not trust the service department, and especially Mike. More