Back

Baumann Auto Group - Service Center

Fremont, OH

4.4
19 Reviews

19 Reviews of Baumann Auto Group - Service Center

Sort by
July 24, 2025

The service area men were Very friendly and very helpful and very quick to help me. More

by WOLLENSLEGELME
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
July 20, 2025

Appreciate that they took care of the repeat issue under warranty. However, 2 things... despite being told it was "covered by the warranty", I was still charge over $100. due to some sort of deductible.... More

by PHISIGJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Jul 23, 2025 -

Baumann Auto Group responded

Thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (419) 332-8236 at your earliest convenience and we will do our best to resolve this with you.

July 20, 2025

Easy scheduling and very friendly. Work was done on time. Thank you for the great service! More

by CYNDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember his name. Young guy standing west at the counter.
Jul 23, 2025 -

Baumann Auto Group responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

July 17, 2025

The service department did an excellent job. Easy scheduling. Fast and friendly service. I would recommend to others. More

by SNOSSAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 23, 2025 -

Baumann Auto Group responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Al Baumann Chevrolet-Buick, INC. and we hope to see you again soon!

July 15, 2025

Matt was polite, patient with my many questions and informative as to current situation with my vehicle. Part came in sooner than anticipated, so that was an extra bonus and it was covered under warran More

by SCORPSUE116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 16, 2025 -

Baumann Auto Group responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

Always courteous, and on time! ! Like the waiting room as well! I know my cat is in good hands! More

by JAZZERDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t get the name
Jul 16, 2025 -

Baumann Auto Group responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

Great service department, quality team. They have a wide selection of quality new and previously owned vehicles with a good sales team. More

by Rshearnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota and Matt
Jul 16, 2025 -

Baumann Auto Group responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2025

I made an appointment and when I arrived I was greeted promptly and professionally. The service department had my vehicle in the shop within 5 minutes and completed my requested service on time. Great exp More

by JFRANKART10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Swecker
Jul 11, 2025 -

Baumann Auto Group responded

Hi there, thank you so much for your positive comments about Al Baumann's service department! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 28, 2025

Horrible experience dealing with the the warranty company. We spent over $3,000 on a warranty that wouldn’t cover the repair bill based on the verbiage of the claim. My truck was repaired, Fidelity c More

by Frank S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jul 07, 2025 -

Baumann Auto Group responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (419) 332-8236. We look forward to hearing from you.

August 12, 2024

Well i think it a good dealer ship and tooj a car in to get looked they fix it but did not put all the parts back on the car so it missing parts and i looked at what they did too the car and you taped two More

by jhutton006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
1