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Baumann Auto Group Chevrolet Ford - Service Center

Genoa, OH

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9 Reviews

9 Reviews of Baumann Auto Group Chevrolet Ford - Service Center

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August 07, 2025

They friendly, polite explain everything about my purchase of my 2025 Chevy traverse and help me with all the paper work More

by HAPPYHOOKDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schlosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2025

GREAT! !! Service was soo wonderful repair was done quickly and completely I would recommend them More

by JUDYROMBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Baumann Auto Group Chevrolet Ford responded

Thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

July 27, 2025

As always I received prompt service and the staff is always very friendly. Even helped out with a few questions I had. More

by REICHOWCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schlosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Baumann Auto Group Chevrolet Ford responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

Service writer and sales associates are top notch … always willing to answer questions and help as needed Thanks Tim and Mike. You’re the best More

by BIGD6110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 28, 2025 -

Baumann Auto Group Chevrolet Ford responded

We're happy you found our staff to be so supportive during your experience here at Baumann Auto Group Genoa.

April 09, 2022

Even though there were some issues they kept me informed and were very courteous. They were professional and I would definitely recommend to others. More

by Dave.vanliere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
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November 07, 2021

Our experience with the service department at Bauman has always been fine no issues thanks plan to visit again More

by Deb.demars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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October 31, 2021

Friendly staff and great communication. Dropped my truck day before , ready next morning for pick up. Thanks More

by tde56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
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October 26, 2021

At Baumann Chevrolet, the entire staff from sales to service are there to take care of their customers. I had a dying battery on my Suburban and attempted to charge the battery but wasn’t sure how to co More

by Brutus1john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schlosser and Nick Buck
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January 20, 2021

Your Team at Baumann Chevy did a Great Job on my Tahoe! It runs like a champ and the people there are Outstanding! Thank You! More

by daviddrenning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Tony and Tyler
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