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Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM

Port Clinton, OH

3.1
12 Reviews
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625 Southeast Catawba Road

Port Clinton, OH

43452

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Showing 12 reviews

July 25, 2025

Zero communication. You have to call, multiple times, and know what needs done or they won’t get it done. If I didn’t have the personnel cell phone numbers of the Sales More

by BLUEMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Lynch (1 star), Drew Sheppard (5 stars)
Jul 28, 2025 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (419) 732-3148 at your earliest convenience and we will do our best to resolve this with you.

July 23, 2025

Dealership is very clean. The two people I worked with were pleasant. I will go back there if I ever need a new vehicle. More

by RED4330138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm Frisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

Thanks, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

February 28, 2025

Quick to get us out there to test drive. But once we went in to talk about purchasing the vehicle possibly; and making a reasonable cash offer. They literally laughed in our face- clearly wa More

by ccn1186
Recommend Dealer
No
Employees Worked With
Bryan
Feb 28, 2025 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 332-8236 when you have a chance. Thank you, and we look forward to hearing from you.

February 20, 2024

The dealership was quick to respond but wasn’t interested in working on the price of the vehicle or on what they would give me for my vehicle. They didn’t really seem to be interested in trying to work a dea More

by sharenea
Recommend Dealer
No
Employees Worked With
Sergio
Feb 20, 2024 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

Sharenea, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (419) 332-8236 so we may assist you in moving forward towards a resolution.

January 20, 2024

I know I can trust Bauman Auto with my Chevy Equinox to do all the maintenance to keep my car running smoothly! Thank you! More

by Deb Ritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 20, 2024 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

Deb, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 19, 2023

Don’t follow up on vehicle issues and the general manager never returned my calls More

by hlc48
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mike and Chuck.
Apr 18, 2023 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 732-3148 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Apr 18, 2023 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 732-3148 when you have an opportunity, and we will be more than happy to try and turn your experience around.

March 20, 2022

I really like the way I wasn’t pressured into buying a car I didn’t want. More

by Valmowel1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm
Apr 19, 2022 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

Thanks for you 5 star review. We really appreciate it. Take care!

January 30, 2022

Very friendly staff, always tries to accommodate and service their customers in an efficient manner. More

by Mikebassett.mb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
January 13, 2022

This dealership is always efficient and kind. Takes about 45 mins for an oil change, but the lobby is clean and comfortable to wait in. I never feel pressured here. More

by jlorens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
January 11, 2022

Because they got my car in and found out the problem and fix it and had the parts in stock! Will come back! More

by Deedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guys at the desk
1