Battles Nissan

Lowballed the trade-in value Searching for a Certified Used Frontier we spoke with several Nissan dealers and they all came up with the same trade value for my vehicle. This deal Searching for a Certified Used Frontier we spoke with several Nissan dealers and they all came up with the same trade value for my vehicle. This dealer came up $2,000 below every other Nissan dealer. Know your trade value and stick to it. More

Nissan of Bourne made it happen Wanted to surprise my husband with a truck and they went above and beyond to make it happen. they took care of everything from A to Z. Tony and Corey Wanted to surprise my husband with a truck and they went above and beyond to make it happen. they took care of everything from A to Z. Tony and Corey were fabulous....told my husband I'm next in line for that new Maxima......Hmmmm! More

Purposely misleading sweepstakes Nissan of Bourne is dishonest and lacks integrity. I recently received a promotional flyer from them advertising a contest. The flyer was very mislead Nissan of Bourne is dishonest and lacks integrity. I recently received a promotional flyer from them advertising a contest. The flyer was very misleading. If 2 numbers on my ticket matched then I would win one of four prizes. I had two 2500's on my ticket and since one of the prizes was $2500, I naturally thought that's what I won. I am always very skeptical of things like this so I read and re-read the flyer several times looking for "the catch." I couldn't find one so I went to the dealership and found that I won a $5 Walmart gift card. I do not like dishonesty and I'm furious that this dealership Purposely mislead me to the extent that I would actually believe I won $2500. More

Top notch dealership Tony and Corey asked the right questions and knew exactly what my needs were, attentive and fair describe their service. My decision was made very qui Tony and Corey asked the right questions and knew exactly what my needs were, attentive and fair describe their service. My decision was made very quickly, and the process was easy. It helped that good friends of mine have been happily buying cars there for 12 years! More

Used vehicle purchase I will say that Tony and his staff made the transaction very easy. Very professional and courteous. Customer service is #1 with them. I would absolut I will say that Tony and his staff made the transaction very easy. Very professional and courteous. Customer service is #1 with them. I would absolutely recommend them. They went above and beyond to accommodate me. Corey was awesome to deal with and very personable. More

Nissan of Bourne new just what i needed! I recently purchased a new Juke from Nissan of Bourne. The team at Nissan of Bourne made the whole process of finding exactly what i needed SO easy! I recently purchased a new Juke from Nissan of Bourne. The team at Nissan of Bourne made the whole process of finding exactly what i needed SO easy! Both Cam and the store owner, Tony, were great to work with. After briefly explaining what i needed to accommodate my long commute to work each day, Cam new exactly what car i should test drive - and as it turned out it is the very vehicle i ended up purchasing! Tony was also really good about making sure I was able to make a purchase that stayed well within my budget. I can't recommend this dealership enough! While I hope to be driving my new Juke for a while, I look forward to purchasing my next vehicle from Nissan of Bourne. More

I did not recieve straight talk I purchased a new automobile at Nissan of Bourne threw the week as was picking the car up on Saturday, at the time I was very excited as anyone would I purchased a new automobile at Nissan of Bourne threw the week as was picking the car up on Saturday, at the time I was very excited as anyone would be. Saturday noon time came along and I went in to get the car. With out my knowledge my father had made arrangements to buy the car for me as a college graduation gift. So I went in with a bank check made out to the dealer for the entire amount for the car, registration, documentation fee was what I was told I was buying. When I handed the check to the woman in the financial area. She was rather cold apparently due to the fact stating she had all the financing was secure along with the paperwork typed and ready to go, then Tony came in and spoke to me stating that I should make four payments, then pay the car off with my dad"s money that was given to me. I stated no I did not want to do it that way, he said then you can"t get the car today, in speaking with my insurance company on Friday they assured me that I could transfer from my trade in .Also, I that Friday had obtained an insurance binder clearly stating there was no financing doing that to insure the fact that I could get the new vehicle . Both, Laura the finance woman and Tony the owner stated that I could not get the car that Saturday. I asked why, they both stated the only money they were making was on the financing, I said this is the first I'm hearing of this. In summarizing, I'm sure I will not go back to the Bourne dealer to buy my car, due to them not helping me acquire the new car on the time promised with no stipulations on the arrangements regarding the purchase. I asked for my title back to my trade in they stated it was locked in the office upstairs, I find it hard to believe that the owner of the dealership did not have access to that office. Thank you More

Customer service I have purchased 3 cars from this dealership. My last service visit was just a nightmare that I will proably not ever return to this dealership. I a I have purchased 3 cars from this dealership. My last service visit was just a nightmare that I will proably not ever return to this dealership. I am still awaiting a phone call from the manager. More

woman12 I went in to Nissan of Bourne to take advantage of the special they had on the radio, I arrived all seemed to be well. the salesperson asked me my bud I went in to Nissan of Bourne to take advantage of the special they had on the radio, I arrived all seemed to be well. the salesperson asked me my budget. I clearly told him $250 monthly for no longer than a 48 month note with my trade in and $3000 down including registration costs, looking at a new base model Altima. So we went back and forth on the price finally $259 for a five year note was more realistic apparently, so I agreed. I then meet a woman in the finance area , she starts off pleasant then informs me my payment would be $309 with an extended warranty and inside and outside paint protection and that will be my option. I then went to speak with Tony who had told me $259 and increased my payment 12 months, he stated that if I did not purchase those extra items he could not sell me the car.. So then I said we shook hands at $259 for five years, he stated yes that was for the car now you have to buy the products from us. At that point I was very discouraged and disappointed in the whole process, and I told Tony that, with that he had no response for me. So I collected my deposit check, The very next day, a day later went to Tasca Nissan and was granted terms a little better than the $259.00 in Bourne , where I would have liked to buy the car. More

Best customer service and experience! Nissan of Bourne is awesome! They found me exactly what I was looking for for me and my daughter! Every thing was taken care of in a timely manner and Nissan of Bourne is awesome! They found me exactly what I was looking for for me and my daughter! Every thing was taken care of in a timely manner and my salesman and the owner were extremely helpful! Everyone there was so friendly and you could tell they truly care about their customers! I will never go anywhere else! Thank you Nissan of Bourne! :) More