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Battleground Kia
Greensboro, NC
259 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 259 reviews
December 29, 2012
I looked at a used Sorento. Dealership would not budge on the price. I get home and they have called wanting to deal and the price on their website is $600 cheaper. Two days later and see the white Sore on the price. I get home and they have called wanting to deal and the price on their website is $600 cheaper. Two days later and see the white Sorento so I call and speak to the salesman that tried to help and was told the car had been sold at auction although another friend called 10 minute later and was told the car was on the lot. Called back and was told it was a different car. Funny, since the first day I looked at it the sales-manager explained to me how this one was special that it had a moon roof and leather interior and that you never find sorentos with those items and that is why he couldn't come off the price. When he was confronted with it he lied some more. More
by 42WC21
Employees Worked With
Don and Sales Manager Stephen
December 16, 2012
Great experience working with the sales department when purchasing new optima. They were able to get the car i wanted for the price i wanted. Matt and his sales manager were very friendly and helpful thr purchasing new optima. They were able to get the car i wanted for the price i wanted. Matt and his sales manager were very friendly and helpful through the whole process. My experience with the service department has also been a good one with my first oil change...plus good coffee while you wait. More
by santorj
Employees Worked With
matt
December 13, 2012
Brought Sorento in 12/6/12 for adjustment to sun roof. Were told "up front" that it might take more than one adjustment and to please bring back if need be. The sunroof still opens (not as bad) when goin Were told "up front" that it might take more than one adjustment and to please bring back if need be. The sunroof still opens (not as bad) when going over railroad tracks or any rough pavement. Also having issues with Bluetooth working sporadically. At this visit it was working properlty but past few days it is not connecting. These are both minor and I am sure can be corrected. Will bring back in after first of year. I have no complaints regarding the service received. Connie Queen 116 Misty Waters Lane Jamestown NC 27282 More
by ConnieSQueen
Employees Worked With
Don't remember
May 08, 2012
Bacari provided excellent service. He was very attentive and patient during the entire process. I will definitely refer all of my friends and family members to Battleground Kia. and patient during the entire process. I will definitely refer all of my friends and family members to Battleground Kia. More
by twill10335
Employees Worked With
Glenn Payne and Bacari
April 11, 2012
Battleground Kia has very serious personnel issues! I have never been to a dealership as disorganized, inexperienced and incompetent in my life!! My husband and I have been buying cars for decades and h have never been to a dealership as disorganized, inexperienced and incompetent in my life!! My husband and I have been buying cars for decades and have heard all the code lines and questions. The sales people are obviously inexperienced and act like desperate vultures, laying the lines on thick as if we were first time car buyers. Women and first time buyers BEWARE! The Finance lady was sadly confused and kept having to redo the paperwork, because the real Finance guy walked out. They didn't process the loan paperwork for 2 weeks, after I called to asked what was up. And, of course, that person was gone and who ever was filling in for her was doing everything wrong. And I wish I hadn't called, because the idiots thought they had the money already - I could have had a free car - at least until they figured it out. Which I'm sure would have taken quite a long time!!. Then, there is the license plate issue. And, yes, you guessed it - that person quit too!!! So,2 months now and still no license plate. And all the incompetent idiots at Battleground Kia have to say is sorry. They have no idea how to fix all the mistakes they make, but feel that 'sorry' should make it all better. I will never buy anything from Battleground Kia or any Kia dealer ever again. And I have been telling my family, friends and co-workers about our terrible experiences with them. This is a very poorly run dealership with no leadership, no experience and a seemingly high turnover of employees due to the poor leadership. More
by maryj9
Employees Worked With
Brandon Johnson, Debra Wright
February 13, 2012
I would only recommend this dealership due to Brandon Johnson and the sales manager Glenn they were great in finding me car after my ordeal. I had purchased a car so I thought on Feb 3 2012 and was told Johnson and the sales manager Glenn they were great in finding me car after my ordeal. I had purchased a car so I thought on Feb 3 2012 and was told by the finance manager that he knew he would get me a better intrest rate, my husband got a call to see what type of car payments he would want and was told no problem they would call him back. Instead of my husband getting a call back they called me and said I needed to bring my car back in and trade for something else, I was so confused on what happened with the confidence of getting a better rate and bringing the car back. This has never happened to me ever, of course I talked to several people, they all were like that is so crazy. I sent a rating to the dealership then that is when Glenn got in involved, advise my credit union will get involved and finance the car, so while I worked on that end Glenn worked on his end. Glen called me said he had good news he was putting me in a brand new Kia Optima I was okay with that but wanted that Nissan Altima. Brandon apologize for the hanging up and me having to bring the car back, which was greatly appreciated, my son had just ask if anyone apologized which was a plus in Brandons favor. When I got to the dealership sick, signing my papers the loan officer was so rude that may 17 year old son had to be calm down and Glen had to come in office. All in all I love the car thanks to Brandon and Glenn More
by ghaleyj
Employees Worked With
Brandon Johnson, Brandon Johnson
February 12, 2012
For those who don't look forward to the process of buying a new car, Bacari Sims comes highly recommended! He treated me like a friend--taking the time to listen to the type of car I was interested in, walki a new car, Bacari Sims comes highly recommended! He treated me like a friend--taking the time to listen to the type of car I was interested in, walking the lot and pointing out several possibilities. He was very knowledgeable about the exceptional features of Sportage, from the front bumper all the way through to the storage compartments in the rear. Although my intentions were only to look but not buy, the selection at Battleground Kia was better than at several dealerships much nearer to my home. I didn't feel the usual sales pressure with Bacari who was so friendly and easy to talk with. His attitude, respectfulness and professionalism make him shine! He worked hard to help me get a good deal on the car I selected and managed to throw in a couple of extras. He even took the time to sync my phone and set a few stations I could enjoy on my trip back home. (All those little things mean a lot!) I would definitely make the two hour drive back for my next vehicle just to be able to work with Bacari! More
by nanb
Employees Worked With
Bacari Sims, Bacari Sims
January 24, 2012
I received a letter in the mail about buy out and Josh was able to assist me. I was interested in the Kia Optima or Forte Coup. I had no problem with Josh; he educated me on the Kia Optima and helps me was able to assist me. I was interested in the Kia Optima or Forte Coup. I had no problem with Josh; he educated me on the Kia Optima and helps me to select the perfect color. Once we return from a test drive and try to get the car finance, that's when the problem accrued. On the buyback paper it stated my trade in would be more than the value of the car. When you contacted the finance company to get my pay off, you all were not trying to offer the amount showing on the letter. You all offer 4 thousand less than what the letter read and do to the fact I had to much negative equity you all were not able to work with me. I was not upset with Josh; I was upset with the finance person or the manager of Battleground Kia because I felt you all really did not try to help me. The trade in value from the letter was not offered, no one asked if I had extended warranty, or gap insurance on the vehicle I was trading in to bring the amount down or apply towards the new vehicle. Nether to say, I did not walk away with a new car nor was I a happy customer. More
by blw
Employees Worked With
Josh Brewer, Josh Brewer
January 23, 2012
The dealership was very friendly when we drove up and got out of the car. Scottie walked up and greeted us. He was very professional and eager to fufill our requests. He listened to our concerns and needs. H out of the car. Scottie walked up and greeted us. He was very professional and eager to fufill our requests. He listened to our concerns and needs. He went above and beyond to find us a vehicle to fill our requests. I will refer friends and family to this dealership. More
by ANGMUL
Employees Worked With
SCOTTIE EDWARDS, Scottie Edwards
January 17, 2012
This is the second car we have bought from Battleground Kia both through Brandon. I would recommend Battleground Kia and Brandon to anyone that was looking to buy a new car. Kia both through Brandon. I would recommend Battleground Kia and Brandon to anyone that was looking to buy a new car. More
by jroland83
Employees Worked With
Brandon Canty, Brandon Canty
