Battlefield Toyota

Great salesman Mike De Nobel is a great salesman to work with. He is knowledgeable, thorough and patient. He always makes time to answer questions and takes the time Mike De Nobel is a great salesman to work with. He is knowledgeable, thorough and patient. He always makes time to answer questions and takes the time to follow up and respond in a timely manner. I highly recommend working with Mike if you are considering purchasing a Toyota product. More

Great Experience! Shout out to Michael de Nobel for a pleasant buying experience at Battlefield Toyota this week. We appreciated his friendly demeanor and his refrain Shout out to Michael de Nobel for a pleasant buying experience at Battlefield Toyota this week. We appreciated his friendly demeanor and his refrain from high pressure sales tactics which many in sales could learn from. He went above and beyond to make sure we were satisfied. And we would definitely recommend him to friends and family. Steve & Brenda Minter More

Great experience Car Salesmen Michael de Nobel at Battlefield Toyota helped me purchase my new 2020 Toyota Corolla SE. He was friendly, knowledgeable, patient and unde Car Salesmen Michael de Nobel at Battlefield Toyota helped me purchase my new 2020 Toyota Corolla SE. He was friendly, knowledgeable, patient and understanding. The process went very smooth and I’m very pleased with the customer service Michael and his fellow coworkers showed while purchasing my vehicle. More

Worst service and customer service So I brought my 2007 Tundra in to have the frame recall done. They had my truck for 4 1/2 months. They did give me a loaner, only had a truck loaner So I brought my 2007 Tundra in to have the frame recall done. They had my truck for 4 1/2 months. They did give me a loaner, only had a truck loaner for the last month, but was told I could not scratch the inside of the bed(you know, pretty much the reason most of us have trucks, to haul stuff. The replacement frame was free, HOWEVER, it was only after my truck sat somewhere for 4 months that they call me to say there were other issues with it. This included, Brake calipers were bad, the windshield was cracked, the oil had a leak and the coolant was low, my a/c wasn't cold and didn't have much air flow. When I brought my truck in 4 months earlier my brakes, and air worked fine, and my windshield was not cracked. It did have a nick in it from a stone for 10 years but not a 5=6 inch crack. This is where things went south. I told the dealer I would not pay for something that wasn't wrong with my truck before I brought it in. Then my shocks were corroded and wouldn't come off so they had to cut them, wanted me to again pay, but decided to cover them ($97 each). Finally they finished my truck. When I pulled out to leave I almost went into traffic on the highway because my brake pedal went to the floor and barely stopped me (maybe 5 mph). When I got home I called the dealer and talked to Brandon the service manager. He told me my truck had 184k miles on it, what did I expect. And that I chose not to pay them to fix things that were not bad from the start. I decided to fix the brakes myself. I replaced the front calipers and cleaned the rear. They all just needed cleaned after I already bought the new calipers. After fixing them, I drove my truck less than 50 miles, total from picking it up, when the power steering fluid started gushing out. Luckily I know my way around a vehicle and knew what was happening and was able to fill it and make it home. I contacted Toyota themselves, they told me I had to work with the dealer that they couldn't force the dealer to do anything to make it right. So I contacted the attorney for the recall case (they are working on trying to get a solution the Toyota Corp). In the meantime I call the General Manager Steve at the dealer. He was just at rude as the first. Again I was told that my truck was 12 years old and had 184k miles. The GM actually asked me how long did I think the frame was going to last. They kept saying they GAVE me a new frame. In fact I bought a frame that should have lasted many many more years when I bought the truck, the original, but because Toyota had a bad part they HAD to replace it, SETTLED IN COURT!! so they didn't GIVE me anything, except a truck that my only expectation was to get back in the same condition I gave it to them. After telling them I was going to write a bad review they decided they wanted to check into the power steering leak. Again they wanted me to pay to have them fix it, saying they didn't touch that particular piece, despite the fact there is brand new electrical tape around the sensor they said would need replaced as well. I used to brag about how great my truck was and how few issues I ever had with it, but after this experience AND according to the General Manager these vehicles apparently shouldn't last more than 180k miles or 12 years. I will never own another Toyota or have any dealings with this dealership. More

Excellent Car Buying Experience I recently purchased a used 2016 Toyota Hybrid RAV4 at Battlefield Toyota here in my hometown. I emailed the dealership and made an appointment to co I recently purchased a used 2016 Toyota Hybrid RAV4 at Battlefield Toyota here in my hometown. I emailed the dealership and made an appointment to come in and test drive this particular car later that day. Mike deNobel emailed me immediately, and confirmed that he would make the arrangements and meet me. I was greeted like a family member by all the staff there, drove the car, considered the offer and was driving the car home 2 days later. Mike was especially patient with my questions, and his explanations helped reassure me that I was making a good choice. This is the second vehicle our family has purchased from Battlefield and I will be using them to service the car in the years ahead. More

Excellent service. I just recently purchased a used vehicle from Mike DeNobel. He and the staff was absolutely wonderful to do business with. From the first phone call t I just recently purchased a used vehicle from Mike DeNobel. He and the staff was absolutely wonderful to do business with. From the first phone call to finalizing the deal I could not of asked for a better group of people to do business with. Thank you Mike and the staff. Tracy Graves More

Very friendly and helpful Mike de Nobel at Battlefield Toyota was great. We shared with him what we wanted in the way of a used Tacoma and within a week he had found us one whi Mike de Nobel at Battlefield Toyota was great. We shared with him what we wanted in the way of a used Tacoma and within a week he had found us one which we happily drove away with after a speedy sales process - thank you Mike! More

Thank Michael de Nobel I met a wonderful person at Battlefield Toyota. My friend always keep saying that purchasing a vehicle in the US is the most difficult thing for forei I met a wonderful person at Battlefield Toyota. My friend always keep saying that purchasing a vehicle in the US is the most difficult thing for foreigners. I have guessed so. and it was so with my experience at the other Toyota dealers. But now I changed my though totally due to the assistance by Michael. Thank you Michael. More

Ashley Goes above and beyond! Great experience I have to say It was a pleasant experience working with Ashley..If your looking to purchase a vehicle I highly recommend Ashley... I love our 2018 TRD I have to say It was a pleasant experience working with Ashley..If your looking to purchase a vehicle I highly recommend Ashley... I love our 2018 TRD off road Tacoma More

The only place for great service Very satisfied with the service and sales...Ashley made the experience fun.and found exactly what we wanted..also the sales manager Brian the sales,ma Very satisfied with the service and sales...Ashley made the experience fun.and found exactly what we wanted..also the sales manager Brian the sales,manager was a great help also..and not to forget Emily in the closing dept she's helped us 3 times out of 4 car that we had purchased there..... More