Battlefield Toyota

Great first car buying experience! :) I was helped out by Cameron Villemaire, and he did an excellent job finding me a car that fit all my expectations and was within my price range. I was I was helped out by Cameron Villemaire, and he did an excellent job finding me a car that fit all my expectations and was within my price range. I was able to find and buy the car I wanted the same day! He helped me narrow down my choices, let me test drive all the cars I was considering, and even gave me a good deal on the car for a college kid like me! I was very happy, and both my parents were even impressed by his competence when they came to see the car and review the deal. I would highly recommend this dealer to anyone looking for a new or used Toyota from Battlefield, because thy have outstanding customer service. More

The best car buying experince ever! I can honestly say that I have never in my life been to a car dealership where I felt not only very welcomed, but at absolute ease as I did at Battlef I can honestly say that I have never in my life been to a car dealership where I felt not only very welcomed, but at absolute ease as I did at Battlefield Toyota dealership-zero pressure. The treatment and service my wife and I received is unparalleled to any other. In the past 30+ years, I have literally owned more than 50 cars and been to many many car dealerships! And as if that was not enough, the guys were done with all of the paper work in just a little more than one hour which I have never experienced before. While I was/am extremely pleased with the price, the price was not my motivator and is not what brought me to the dealership. It was the treatment and the respect that I received from Luke and Lee way before I came to buy the 2015 Toyota Camry. Prior to going to the dealership, I had many e-mails going back and forth with them and they both made it very clear to me what I am expecting from them with this purchase. and they kept their promise. The team that I had to deal with, and will surly deal with in future purchase/transactions, are: Luke Lukachik, Lee Gouldman and Kriss Williams. These guys proved to me and my wife that not all dealerships are the same while some stand way above the rest, like Battlefield Toyota, other only hope/dream of following your foot step! Best regards, Rizz Khoshnaw Mclean,VA More

Bad Sales Staff I called out of state on a Rav4. Looked nice on the outside but i wanted pics of the underbody and engine bay to make sure the car had no rust. I spo I called out of state on a Rav4. Looked nice on the outside but i wanted pics of the underbody and engine bay to make sure the car had no rust. I spoke with Nate and he said he would take pics. Took them 3 or 4 days to get back to me. When he sent the pics he sent the website pics and not the one's i asked him to send me of the engine bay under car and imperfections. So when i asked for underbody pics he sent me really blurry pics and i said they were blurry did not send me any better pics, i also asked for engine bay pics and he took a pic of the battery. What kind of shady stuff is this? I told him i wanted pictures of the engine bay and he didn't respond then i said "thanks for your time i will look elsewhere" He said "ok good luck" they clearly do not want to earn customers business or try to make an effort and providing appropriate pictures for customer. Why would i drive out of state for 6 hours if i think they are hiding something and won't send me pictures? I give this dealer an F rating in sales help. More

not worth the aggravation If you are an impulse buyer and will accept a used car as is, This may be the place for you. I do not buy on impulse and this experience was horrible. If you are an impulse buyer and will accept a used car as is, This may be the place for you. I do not buy on impulse and this experience was horrible. I looked at a car and decided I needed time to think about it. The next day after much thought I called and made my salesman an offer and was turned down, so i agreed to buy the vehicle at their price with the exception that they would fix a broken mirror frame and several paint scratches. I offered to give them a deposit to seal the deal, but they do not except deposits. My reason was that I live 2 hours away and I wanted to pick up the car repaired, so I would not have to make 2 trips. After many calls and frustrations we made a deal through the used car manager. But low and behold they called me back and said they could not fix the mirror because it cost to much , so I agreed and when I picked the car up there was still scratches in one place they did not fix. I was told that they could not fix it because it cost to much. When I got home I rubbed my hand over the car and there was paint over spray all over it from their repairs. It feels like grit was in the paint. I have never had an experience like this buying a car, but maybe I am old school. I was treated like I was buying a $250 junker not a $25,000 used car. Don't buy from Battlefield Toyota. More

sales My Sales Person Luke Lukachik was great! He went above and beyond to show me how to work all the stuff on my new Toyota and was very patient an My Sales Person Luke Lukachik was great! He went above and beyond to show me how to work all the stuff on my new Toyota and was very patient and helpful. A Great Salesman!! More

Worst experience ever!!! The only plus side is after taking and investing 200+dollars the day after buying the car seems to be running fine. However the customer service from The only plus side is after taking and investing 200+dollars the day after buying the car seems to be running fine. However the customer service from the sales man here was the worst I've ever had after purchasing 6 other cars from other dealers. I have yet to get a call back from him after about 2 weeks over a simple question over a option i was told was in the car that's not there. If you want friendly honest service and a car in good working order this may not be the place for you.The only simi good things i will say is the price on the car was ok, but i did have to put money into it a day after buying it, and after nearly a half hour of debating they paid about half on a spare key as the car had only one and i needed two. Just overall a bad transaction and its sad no one ever followed up with me asking me my opinion on it oh well. More

GREAT HONEST SERVICE GREAT SERVICE DEPARTMENT; HONEST ACCURATE REPAIRS; WOULD TELL AND SEND FRIEND ABOUT IN A SECOND. KEPT ME FROM MAKING A $4000.00 MISTAKE BY DOING UN-NE GREAT SERVICE DEPARTMENT; HONEST ACCURATE REPAIRS; WOULD TELL AND SEND FRIEND ABOUT IN A SECOND. KEPT ME FROM MAKING A $4000.00 MISTAKE BY DOING UN-NEEDED WORK WARRENTON TOYOTA TOLD ME I NEEDED. HONEST PROFESSIONAL GREAT GROUP OF GUYS. I'LL BE BACK!! More

Good Experience My husband and I purchased our second Toyota Highlander on January 23 from Battlefield Toyota. The salesman, Glenn Thomson, and the sales manager wer My husband and I purchased our second Toyota Highlander on January 23 from Battlefield Toyota. The salesman, Glenn Thomson, and the sales manager were very courteous and polite. They did not have the color of the vehicle we were looking for but soon located one and it was there the next day. Glenn was extremely helpful and thorough in the details on the new Highlander. We would purchase another vehicle from this dealership. More

"Great Experience" sb Battlefield Toyota is a great place to purchase a car. Glenn Thomson our sales person was very professional and had a lot of knowledge about sb Battlefield Toyota is a great place to purchase a car. Glenn Thomson our sales person was very professional and had a lot of knowledge about Toyotas. After test driving the car, I sat in the car with a written list of questions. I proceeded to ask Glenn all my questions and he answered them to my satisfaction. He even commended me for having written my questions down so I wouldn't forget what to ask. Glenn was a friendly and helpful salesman who was interested in the wants and needs of the customer. Doing business with Battlefield Toyota and Glenn Thomson was a pleasant experience. More