Battlefield Ford Culpeper - Service Center

Diesel Truck Periodic Service First time I've had this truck serviced at this dealer. Getting to it is a 50 minute commute but it was worth the drive. I was taken in right on time; First time I've had this truck serviced at this dealer. Getting to it is a 50 minute commute but it was worth the drive. I was taken in right on time; the waiting room is spacious and very comfortable; the wifi allowed me to get some work done while waiting and the services were completed quickly. More

The usual, great! I called for an appointment and got one for an hour later. I got there, and was immediately taken care of. There were one or two things that were fo I called for an appointment and got one for an hour later. I got there, and was immediately taken care of. There were one or two things that were found that should be taken care, and were covered by my warrenty, and they were corrected while I waited. More

First new car service In and out in about an hour: oil change, tire rotation and service. Didn’t have a prescheduled appointment. Comfortable waiting room. Friendly and pro In and out in about an hour: oil change, tire rotation and service. Didn’t have a prescheduled appointment. Comfortable waiting room. Friendly and professional staff. More

Very helpful, and kept in contact with us. They did a good job repairing the car, kept in contact with us when parts did not arrive, and were very helpful to us. Thank you They did a good job repairing the car, kept in contact with us when parts did not arrive, and were very helpful to us. Thank you More

Customer service I have always received the best customer service they have worked my car in for service and the sales side has been awesome.. thanks for all you do I have always received the best customer service they have worked my car in for service and the sales side has been awesome.. thanks for all you do More

Great service and a beautiful waiting area. The service was prompt and enjoyable. The wait area is very nice and comfortable...The service rep. was also nice and told me what other service need The service was prompt and enjoyable. The wait area is very nice and comfortable...The service rep. was also nice and told me what other service needed to be performed,.... More

thorough and quickly done. 85,000 mile check up was thorough, and quickly done. I was told and shown on my service summary what had been checked & how each item was rated. I f 85,000 mile check up was thorough, and quickly done. I was told and shown on my service summary what had been checked & how each item was rated. I felt it was professionally handled from the moment I stepped into Customer service until I drove away in my car, parked just outside the door for me. I would highly recommend Battlefield Ford. More

Friendly faces and timely work Every time I've been to the battlefield service department, they've done well to provide me information while not being pushy or overbearing when it c Every time I've been to the battlefield service department, they've done well to provide me information while not being pushy or overbearing when it comes to issues needing to be addressed. Everyone is friendly and pleasant to speak to. More