Battlefield Ford Culpeper - Service Center

super service excellent and prompt care in replacement of defective airbag. courteous ,attentive care by management and service staff. work completed per scheduled excellent and prompt care in replacement of defective airbag. courteous ,attentive care by management and service staff. work completed per scheduled time. Great job!! look forward to future services ie oil changes,tire rotations etc. More

Great Service My " Low tire pressure " light came on so I stopped in to have it checked, turned out to be a nail and they repaired it. To my surprise they also c My " Low tire pressure " light came on so I stopped in to have it checked, turned out to be a nail and they repaired it. To my surprise they also check my brakes and let me know that my battery was getting weak along with other safety checks all as a courtesy. Great Service ! More

Excellent service Service Dept. is the very best, ever. Clayton, Cary, Brandon,, Daniel, & Mitch provide excellent, personalized service every time and ensure all my Service Dept. is the very best, ever. Clayton, Cary, Brandon,, Daniel, & Mitch provide excellent, personalized service every time and ensure all my issues are resolved. These are the only ones who have worked on my 2004 Lariat and at 209,000 plus miles it is running as good as new. More

I have never had a bad experience with Battlefield Ford. I am glad that I chose Battlefield Ford where I bought my 2017 Ford Escape. From the service from buying to taking the vehicle in for regular service I am glad that I chose Battlefield Ford where I bought my 2017 Ford Escape. From the service from buying to taking the vehicle in for regular service has been exemplary and everyone there as been fantastic. I travel from a long distance to go back and have the service done there. Would not go anywhere else. More

Always great service! No biggie, just took car in for oil change and tire rotation. As always great and fast service. I go sit in the massage chair, I get a great massage, No biggie, just took car in for oil change and tire rotation. As always great and fast service. I go sit in the massage chair, I get a great massage, great service and friendly faces. More

Service for my 2009 Mustang GT Bought my 2009 Mustang GT from here in Apr. 2009, and I've been bringing it here since day one. I've always had a good experience from any service sta Bought my 2009 Mustang GT from here in Apr. 2009, and I've been bringing it here since day one. I've always had a good experience from any service staff that has handled my car, and I've probably been handled by everyone at this point. I'm pretty religious about changing the oil within 5-6,000 miles. I'm at 155,000 miles and I've never had a problem. More

Excellent Service Support In late April2018 My Ford Explorer broke down. The repairs were ultimately replacement of the PCM and associate board. The troubleshooting was not eas In late April2018 My Ford Explorer broke down. The repairs were ultimately replacement of the PCM and associate board. The troubleshooting was not easy, but the Service Team did not give up. They remained with me and ultimately my truck was 100% repaired. A big Thanks to the Service Team. What a great Service team. More

An extra little bit Every one, no matter what department, must have gone to advanced hospitality training! There are smiles on every face, and a nice word from everyone. Every one, no matter what department, must have gone to advanced hospitality training! There are smiles on every face, and a nice word from everyone. I work for a company that prides itself on great customer service, so I know it when I see it, and Battlefield Ford has mastered it! More

Great I was traveling and called to see if I could get my car repaired. The service department was very helpful in getting a prompt appointment and repair s I was traveling and called to see if I could get my car repaired. The service department was very helpful in getting a prompt appointment and repair so I could continue my trip home. Thank you very much. More

Service and State Inspection We have purchased all the vehicles we currently own from Battlefield Ford, in part because of the high quality service we receive. One aspect I really We have purchased all the vehicles we currently own from Battlefield Ford, in part because of the high quality service we receive. One aspect I really appreciate is the 100 point inspection performed with oil changes. It is super-helpful to know these elements have been checked, especially just before a long trip. More