Battlefield Ford Culpeper - Service Center

Great Customer Service Took care of all my issues and did so with a smile. Called me back with updates and had car done when promised. Thank You Took care of all my issues and did so with a smile. Called me back with updates and had car done when promised. Thank You More

Maintenance This is the first time my experience wasn't first rate. I had my car in for service (the works oil & filter change, lube, rotate tires, and multi-poin This is the first time my experience wasn't first rate. I had my car in for service (the works oil & filter change, lube, rotate tires, and multi-point inspection). I also reported a slow leak in my left front tire. Floyd Anderson said it couldn't be patched. After having the car back for a few days the low tire light came on again. Guess what, the left front tire was low which means the tires were never rotated as per the "works" maintenance. More

10,000 mile maintenance/state inspection Just clicked over 10,000 miles on the way back from a 1,000 mile trip. Called for an appointment and was immediately scheduled for the next business Just clicked over 10,000 miles on the way back from a 1,000 mile trip. Called for an appointment and was immediately scheduled for the next business day. Estimated time - 1 hour, actual time - 1 hour. Great service! More

Great Serrvice and outstanding Service Staff Had rear brakes installed on my 13 Edge, Clayton was outstanding, in explaining the service and price quote. Battlefield's Service Dept is second to n Had rear brakes installed on my 13 Edge, Clayton was outstanding, in explaining the service and price quote. Battlefield's Service Dept is second to none in comparison to other Delaerships. More

replace a tire came in with a destroyed tire due to hitting a pot hole. took me right in and remounted a new tire on the old rim so I could put the new tire back o came in with a destroyed tire due to hitting a pot hole. took me right in and remounted a new tire on the old rim so I could put the new tire back on the car. Time was of the essence as a good Samaritan had picked me up and brought new to the dealership. this person was waiting for me. I am very appreciative to the service depart for working quickly. More

Top sales and service departments! We purchased our F-150 two years ago. No pressure! The sales staff was there to answer questions but left us alone. I was looking at a F-250 last w We purchased our F-150 two years ago. No pressure! The sales staff was there to answer questions but left us alone. I was looking at a F-250 last weekend, and three salesmen asked us if we had questions, and let us look while our trucks were being serviced. We've shopped at the "big city" dealers and NEVER AGAIN! They seem to forget who the customer is. At Battlefield Ford, they let you make your decision without pressure and their there when you're ready. My kind of car shopping!! More

Service Made appointment ahead of time, they were there to do the work when I got there. Work was done timely and appointment made for future work. Made appointment ahead of time, they were there to do the work when I got there. Work was done timely and appointment made for future work. More

Great Customer service Quick and helpful! Tony got me in early in the morning to get my seat heaters checked out. I was on my way within an hour of arriving. Quick and helpful! Tony got me in early in the morning to get my seat heaters checked out. I was on my way within an hour of arriving. More

New vehicle services Very quick service and kept me updated on the work. Easily scheduled early appointment and was accommodating. Service staff is very courteous and aske Very quick service and kept me updated on the work. Easily scheduled early appointment and was accommodating. Service staff is very courteous and asked questions to fill my needs More

Excellent Service Bought my 2009 Mustang GT brand new from Battlefield Ford Culpeper, and I've always brought it here for service. I've always received great service an Bought my 2009 Mustang GT brand new from Battlefield Ford Culpeper, and I've always brought it here for service. I've always received great service and work from Clayton Dubois and the other service staff. I drive a good amount, and really have not done much work on my car myself, I've left it up to them pretty much. 170,000 miles later, my Mustang to this day has never left me "Found On Road Dead". In fact, it's the exact opposition. Thank you!!! More