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Battlefield Ford Culpeper - Service Center

Culpeper, VA

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448 Reviews

448 Reviews of Battlefield Ford Culpeper - Service Center

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February 25, 2019

Great Customer Service Took care of all my issues and did so with a smile. Called me back with updates and had car done when promised. Thank You More

by FKC Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McClenahan
Feb 25, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback! We appreciate your business and we look forward to your next visit!

February 22, 2019

Maintenance This is the first time my experience wasn't first rate. I had my car in for service (the works oil & filter change, lube, rotate tires, and multi-poin More

by sayerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Byers
Feb 25, 2019 -

Battlefield Ford Culpeper responded

Thank you for your feedback. Our service manager, Devin Fitzgerald, will be in contact with you so we can discuss this further.

February 19, 2019

10,000 mile maintenance/state inspection Just clicked over 10,000 miles on the way back from a 1,000 mile trip. Called for an appointment and was immediately scheduled for the next business More

by carterplanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon (service)
Feb 20, 2019 -

Battlefield Ford Culpeper responded

Thank you for the great review!! We appreciate your business and we will continue to give superior customer service. We look forward to your next visit!.

February 09, 2019

Great Serrvice and outstanding Service Staff Had rear brakes installed on my 13 Edge, Clayton was outstanding, in explaining the service and price quote. Battlefield's Service Dept is second to n More

by mgp127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claytin Dubios
Feb 25, 2019 -

Battlefield Ford Culpeper responded

We are so glad that you have a great experience with us. Thank you for your feedback because that helps us at Battlefield Ford to keep giving excellent service!

February 06, 2019

replace a tire came in with a destroyed tire due to hitting a pot hole. took me right in and remounted a new tire on the old rim so I could put the new tire back o More

by leehall08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Feb 07, 2019 -

Battlefield Ford Culpeper responded

Thank you for the great review! We are here for your continuing support and service.

February 03, 2019

Top sales and service departments! We purchased our F-150 two years ago. No pressure! The sales staff was there to answer questions but left us alone. I was looking at a F-250 last w More

by Boatdiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Dubois and David Green
Feb 04, 2019 -

Battlefield Ford Culpeper responded

Thank you for your great review! We are so pleased that you felt comfortable shopping with us. We aim for our customers to have a no pressure and enjoyable shopping experience. We are here for your continuing support!

February 03, 2019

Service Made appointment ahead of time, they were there to do the work when I got there. Work was done timely and appointment made for future work. More

by ericrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 04, 2019 -

Battlefield Ford Culpeper responded

Thank you for the great review, Eric! Our goal is to make every appointment as enjoyable as possible. We are here for your continuing support!

February 02, 2019

Great Customer service Quick and helpful! Tony got me in early in the morning to get my seat heaters checked out. I was on my way within an hour of arriving. More

by lmwolak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Jasper
Feb 04, 2019 -

Battlefield Ford Culpeper responded

Thank you for the great review! We aim to have you in and out without any hassle. We are here for your continuing support!

January 25, 2019

New vehicle services Very quick service and kept me updated on the work. Easily scheduled early appointment and was accommodating. Service staff is very courteous and aske More

by coonhunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Jan 31, 2019 -

Battlefield Ford Culpeper responded

Thank you for an awesome review! We are so happy to hear about your great service experience. We greatly appreciate your business, loyalty, and look forward to continuing to support you in the future.

January 25, 2019

Excellent Service Bought my 2009 Mustang GT brand new from Battlefield Ford Culpeper, and I've always brought it here for service. I've always received great service an More

by Carl Rutherford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Dubois
Jan 31, 2019 -

Battlefield Ford Culpeper responded

Thank you for the wonderful review , Carl! We are pleased that we can keep you and your Mustang running in perfect working order! We love making sure that our customers leave us smiling and satisfied with our work. We will continue to be here for your future support.

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