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Battlefield Ford Culpeper - Service Center

Culpeper, VA

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448 Reviews

448 Reviews of Battlefield Ford Culpeper - Service Center

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March 28, 2019

Always Dependable Easy to get appointment, knowledgeable advisors, great repairs, priced competitive, clean friendly waiting area, convenient service hours. No employe More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, T Bailey
Mar 29, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to give us your 5 star review, Bill! Every department at Battlefield Ford takes great pride in our customer service. We are pleased to hear of your great experience with our service department. We appreciate your business!!

March 23, 2019

Windshield replacement Made this repair possible despite rain and time constraints. Worked hard to make the process easy and very helpful. Matt very helpful on a very busy More

by mvinci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Clayton
Mar 26, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to give us your feedback! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. We appreciate your business and look forward to your next visit!

March 20, 2019

Very friendly knowledgeable service department Each person in the service department greeted me by name and was immediately available to help me. Very easy to deal with and explained things in a wa More

by Nlenglish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 21, 2019 -

Battlefield Ford Culpeper responded

Thank you for your feedback! We are very happy that you had a great experience with us. We appreciate your business and look forward to your next visit!

March 15, 2019

Great Service! Battlefield Ford of Culpeper once again provided top notch service on my vehicle. The staff are always friendly and professional. I love dealing with More

by Johnw19314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton, Matt, and Kerry.
Mar 20, 2019 -

Battlefield Ford Culpeper responded

Thank you for the great review, John! We appreciate your business and look forward to your next visit.

March 15, 2019

Top of the Line Service Bought the 2006 Ford Explorer in 2011 w/100,000 miles. Current mileage is @ 211,00 miles. The Service Team has done an excellent job in keeping my SU More

by Gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson, Service Advisor, Chris Alessi, Tyler Bailey
Mar 20, 2019 -

Battlefield Ford Culpeper responded

Thank you for your feedback, Gil! We are pleased with your experience with our Service department. We look forward to servicing your 2006 Ford Explorer for many years to come!

March 14, 2019

Pleasant and professional Matt worked to make sure that not only was my vehicle fixed, but he worked to ensure that my budget was considered. Matt is the most thorough and pro More

by Mike B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Byer
Mar 14, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to give us your feedback, Mike!! We are pleased that Matt provided you with superior customer service. We appreciate your business and look forward to your next visit!

March 09, 2019

Excellent service and superior customer relations Came in for service. Smooth, professional and fast. Couldn’t be happierwith the service. On top of that, the waiting area is comfortable and snacks ar More

by Fallujah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byers
Mar 11, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback! We strive to give our customers superior service in a comfortable atmosphere. We appreciate your business and look forward to your next visit!

March 05, 2019

Timely Service I messed up the appointment time and they still serviced my Escape is a timely manner. The service department folks are really nice. I feel like I g More

by MrWonderful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton
Mar 08, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback! We are very proud of our service department staff and we strive to always give exceptional service in a timely manner. We appreciate your business!!

March 04, 2019

Excellent dealership All the employees are very helpful and provide great customer service.Would recommend the dealership to others came up had vehicle serviced and looked More

by ThomasB77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Brown
Mar 05, 2019 -

Battlefield Ford Culpeper responded

Great!! Thank you for the wonderful review. We appreciate your business and look forward to your next visit!

March 01, 2019

Best Service Ever! Sudden need for a transmission on my ‘04 Lariat nearing 240,000 miles. Battlefield Ford has done all the work on this vehicle since I bought it from t More

by FordHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 05, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback!! We appreciate your business and we are so glad that we can provide you with exceptional service.

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