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Battlefield Ford Culpeper - Service Center
Culpeper, VA
448 Reviews
448 Reviews of Battlefield Ford Culpeper - Service Center
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March 25, 2020
State inspection, Oil change, Tire check It's all about the outstanding work that your mechanics do & the genuine kindness from everyone in your great service department... a very comfortable It's all about the outstanding work that your mechanics do & the genuine kindness from everyone in your great service department... a very comfortable & friendly place. Thanks so much! More
by Libby
Employees Worked With
Brandon (in your service dept.,) & there's been many
March 25, 2020
Truck Engine Issues I went to a local dealership 6 times for the same service issue and they were not able to correct the problem. I decided to take it to Battlefield For I went to a local dealership 6 times for the same service issue and they were not able to correct the problem. I decided to take it to Battlefield Ford Culpeper, and they corrected the problem on the first attempt. They have the absolute BEST people I have ever worked with at a dealership!!! Thank you so much for taking the time to ride in the truck and diagnose the problem! Highly recommended! More
by Brad
Employees Worked With
Cody Lillard, Devin Fitzgerald
March 23, 2020
sate inspection, oil change , tire rotation love this dealership, great people , great service, would recommend this dealership to everyone. This is the best dealership I have ever had the plea love this dealership, great people , great service, would recommend this dealership to everyone. This is the best dealership I have ever had the pleasure to do business with. More
by william lawlor
Employees Worked With
Cody Lillard, Devin Fitzgerald
March 22, 2020
I like Battlefield Ford As a manager of a service business, I appreciate that I see people working who have been properly trained and who take pride in what they do. They lo As a manager of a service business, I appreciate that I see people working who have been properly trained and who take pride in what they do. They look for ways to accommodate the customer. More
by canavanbill
Employees Worked With
Tony "Juicy" Jasper
March 12, 2020
They took care of me.. I had my 2017 Escape in for service and a small problem arose and after talking to the service manager will we able the fix the problem and saved my m I had my 2017 Escape in for service and a small problem arose and after talking to the service manager will we able the fix the problem and saved my money and time....I believe they valued me as a customer and that's why i would buy again for Culpeper ford. More
by limagolf3
Employees Worked With
Devin Fitzgerald
March 11, 2020
I appreciate having a comfortable place to wait. I call Clayton D. each time I come in for service. I appreciate not being pressured to perform work that isn’t requested or immediately needed. Cody L. reme Clayton D. each time I come in for service. I appreciate not being pressured to perform work that isn’t requested or immediately needed. Cody L. remembered me and greeted me; we discussed my upcoming new vehicle purchase. More
by qwertybroy
Employees Worked With
Clayton D. 5 Stars, Cody Lillard
March 04, 2020
Great , as usual well since this survey is forcing me to write something here , I guess I should complain about something, but I have nothing. The service departme well since this survey is forcing me to write something here , I guess I should complain about something, but I have nothing. The service department does a great and fast job. More
by allensn54
Employees Worked With
cant remember
March 04, 2020
As always Clayton was prompt when I called to schedule the recall on my Escape. I was advised it would take approx an hour. Service was competed in 45 minutes. Also enjoyed the fresh coffee and sweets pro the recall on my Escape. I was advised it would take approx an hour. Service was competed in 45 minutes. Also enjoyed the fresh coffee and sweets provided by the dealership. More
by Gary Moore
Employees Worked With
Clayton
March 01, 2020
B....C Dylan Goode is excellent I have dealt with him in both sales and service. The dealership overall seems to really care about their customers satisfact Dylan Goode is excellent I have dealt with him in both sales and service. The dealership overall seems to really care about their customers satisfaction. More
by Bc
Employees Worked With
Dylan goode
February 29, 2020
Excellent customer service Employees were very attentive - great customer service! We scheduled service and Devin was extremely professional and polite and went to great measure Employees were very attentive - great customer service! We scheduled service and Devin was extremely professional and polite and went to great measures to ensure a positive experience. More
by richcundiff
Employees Worked With
Devin Fitzgerald
