Battlefield Ford Culpeper - Service Center

Very professional and courteous. They are always keeping you up to date on the technology changes very clean waiting room and bathrooms even have free massage chairs! you up to date on the technology changes very clean waiting room and bathrooms even have free massage chairs! More

Easy in and out. Just drive up to the covered service entrance, tell them what you need done and go get a cup of coffee or snack in the service waiting area. They even have massage chairs you can enjoy w entrance, tell them what you need done and go get a cup of coffee or snack in the service waiting area. They even have massage chairs you can enjoy while the service team takes care of your vehicle. More

My wife and I have purchased all our current vehicles from Battlefield Ford Culpeper, in large part because of its excellent service department and staff. from Battlefield Ford Culpeper, in large part because of its excellent service department and staff. More

Great service great without an appointment but -rice was above $53 which it has not been even with your email for $46. But I’ll be back above $53 which it has not been even with your email for $46. But I’ll be back More

This is how all dealerships should work (and treat their customers): with genuine neighborly kindness, compassion and concern. Each visit I make confirms these values - and I feel sincerely good about visit customers): with genuine neighborly kindness, compassion and concern. Each visit I make confirms these values - and I feel sincerely good about visiting them. More

Consistent with great customer service. Logan made sure the things that are covered by our warranty were applied correctly. Not sure if it was an oversight, but it would have been nice if the donut would h the things that are covered by our warranty were applied correctly. Not sure if it was an oversight, but it would have been nice if the donut would have been secured in the well rather than just placed in the trunk. More

I am a regular customer at Battlefield Ford because I always receive excellent service there. The staff are friendly and professional. I have always appreciated the quality of care provided by the servi always receive excellent service there. The staff are friendly and professional. I have always appreciated the quality of care provided by the service department. I highly recommend them to all of my friends. l. More

Logan Lamb was great to work with; kept me informed, explained everything that was done. As I had a wheel bearing replaced he called my warranty company and did all the work to get the service covered, explained everything that was done. As I had a wheel bearing replaced he called my warranty company and did all the work to get the service covered, I did not have to do anything except to enjoy the service lounge. Brian Johnson completed all the work, the inspection and made recommendations for future service needs. I would not take my car any where else, for over 3 years Battlefield has always earned a 5 star rating from my experiences with the service department. More

I really enjoy the service department as the people are friendly and the customer service area is clean and comfortable. Thank you. Look forward to next visit. friendly and the customer service area is clean and comfortable. Thank you. Look forward to next visit. More

Jose. mechanic. did a great job of trying fix our 2017 Edge. However, the motor failed at 97,000 miles. Then, we purchased 2018 Edge and hope it lasts longer. All sales and financial services were cour Edge. However, the motor failed at 97,000 miles. Then, we purchased 2018 Edge and hope it lasts longer. All sales and financial services were courteous and efficient. While the Service department practiced COVID safety measures (wearing masks), the sales and finance groups did not. More