Battlefield Ford Culpeper - Service Center

The service department is definitely customer first focused. Our Ford vehicles have certainly had their share of complications. However, the team at Battlefield Ford does everything within the means to focused. Our Ford vehicles have certainly had their share of complications. However, the team at Battlefield Ford does everything within the means to make the customer first. If I were to nitpick, I'd share better follow-up contact (email or phone) would be more helpful. We're actually considering getting a new vehicle at this dealership soon (if the numbers work out). More

Micehelle Mercado is a rock star! !! Always polite and goes above and beyond expectations to ensure my visit at Battlefield is always worth the trip. True asset to the Battlefield Tea !! Always polite and goes above and beyond expectations to ensure my visit at Battlefield is always worth the trip. True asset to the Battlefield Team. Thanks Michelle!!! More

Service department has always been outstanding. I have always had great relationship with sales and the service department. I would recommend battlefield ford to anyone looking to purchase a vehic I have always had great relationship with sales and the service department. I would recommend battlefield ford to anyone looking to purchase a vehicle. More

I have been dealing with Battlefield for several years and always had excellent service. Brandon and Clayton have been great to deal with and don't have to worry about the repairs being right. and always had excellent service. Brandon and Clayton have been great to deal with and don't have to worry about the repairs being right. More

Employees always helpful inform on needed work comfortable waiting area work seems to be done correctly comfortable waiting area work seems to be done correctly More

Service advisor Amber was great help. She explained every maintenance that was due on my vehicle and worked it in my schedule perfectly. She explained every maintenance that was due on my vehicle and worked it in my schedule perfectly. More

Completed work on time, thorough, and provided info for future work. Nice hospitality in customer lounge. future work. Nice hospitality in customer lounge. More

Took vehicle to them for service because they sent a coupon for a discount. They completely the work on time and were very nice. coupon for a discount. They completely the work on time and were very nice. More

Excellent customer service by Michelle Medero (Service Advisor). Disappointed by the pricing for a set of wiper blades for my F-150, which I wished to purchase...I did not! Advisor). Disappointed by the pricing for a set of wiper blades for my F-150, which I wished to purchase...I did not! More

Quick and efficient. Took care of several safety issues and cleaned my Edge up nicely inside and out. Pleasant people to work with. Took care of several safety issues and cleaned my Edge up nicely inside and out. Pleasant people to work with. More