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Battlefield Ford Culpeper - Service Center

Culpeper, VA

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448 Reviews

448 Reviews of Battlefield Ford Culpeper - Service Center

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November 21, 2022

The service department is definitely customer first focused. Our Ford vehicles have certainly had their share of complications. However, the team at Battlefield Ford does everything within the means to More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton and Brandon
November 13, 2022

Micehelle Mercado is a rock star! !! Always polite and goes above and beyond expectations to ensure my visit at Battlefield is always worth the trip. True asset to the Battlefield Tea More

by Flash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Mercado
November 08, 2022

Service department has always been outstanding. I have always had great relationship with sales and the service department. I would recommend battlefield ford to anyone looking to purchase a vehic More

by jmmatboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
November 02, 2022

I have been dealing with Battlefield for several years and always had excellent service. Brandon and Clayton have been great to deal with and don't have to worry about the repairs being right. More

by jweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
November 01, 2022

Employees always helpful inform on needed work comfortable waiting area work seems to be done correctly More

by Conniemarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
October 28, 2022

Service advisor Amber was great help. She explained every maintenance that was due on my vehicle and worked it in my schedule perfectly. More

by Taj000000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amberly
October 26, 2022

Completed work on time, thorough, and provided info for future work. Nice hospitality in customer lounge. More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amberly
October 26, 2022

Took vehicle to them for service because they sent a coupon for a discount. They completely the work on time and were very nice. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amberly, Devin Fitzgerald
October 24, 2022

Excellent customer service by Michelle Medero (Service Advisor). Disappointed by the pricing for a set of wiper blades for my F-150, which I wished to purchase...I did not! More

by backe4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Medero, Service, David Green, Technician, Devin Fitzgerald
October 22, 2022

Quick and efficient. Took care of several safety issues and cleaned my Edge up nicely inside and out. Pleasant people to work with. More

by jglane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
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