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16 Reviews of Battlefield Chevrolet - Service Center
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January 29, 2025
Took my truck in for an oil change and tire rotation this morning service tech handed me the keys so the vehicle was ready I get in the vehicle. The glove box is removed and laying on the passenger side floo morning service tech handed me the keys so the vehicle was ready I get in the vehicle. The glove box is removed and laying on the passenger side floor, cabin air filter, panel on the passenger seat, cabin air filter on the dashboard when I address it to the service manager he got aggressive and disrespectful. I asked to speak to the owner, and I was told he was not available. This is the second time within a year there has been a major issue with a maintenance problem not being corrected by the service technicians at this facility. I spent 30 years in maintenance and it doesn’t take a genius to figure out. There’s a problem in the service department in this facility and there’s definitely a problem with the service manager. If you’re smart, you will take your vehicles elsewhere. More
by bcrstuck
Employees Worked With
Service manager
August 30, 2023
21 August I was having a problem with my car stalling out. As an out of towner, I thought it best to find a Chevy dealer. Battlefield was the nearest. I was pleasantly greeted by Ashleigh (service adviso out. As an out of towner, I thought it best to find a Chevy dealer. Battlefield was the nearest. I was pleasantly greeted by Ashleigh (service advisor). Because I didn't have an appt, Ashleigh explained that it might be a quite a few hours before a tech would be available to diagnose the problem but she would do what she could to get me on my way. Less than 2 hours later the problem was found and an adjustment was made. Over 300 miles later and my car is running perfect. My wife and I were very appreciative of the effort she made to get our car serviced. Ashleigh is a credit to the the dealership AND the service dept. More
by Outoftowner
Employees Worked With
Ashleigh Sutphi, Lewayne Carpenter
June 22, 2023
Made an appointment for service on 6/19/23. The staff could not have been more gracious. From the appointment made by Axel Zamora thru to Ashleigh Sutphin(service advisor) to the workmanship do The staff could not have been more gracious. From the appointment made by Axel Zamora thru to Ashleigh Sutphin(service advisor) to the workmanship done by Thomas Dezorzi could not be any better in Culpeper. Making the appt. was easy, Ashleigh could not have been kinder or more attentive to my needs, and Thomas took care of business in a very timely and appropriate manner. Your staff, by all means, is certified! Thank you! More
by lewe856@comcast.net
Employees Worked With
Alex Zamora, Asleigh Sutphin, Thomas Dezorzi
September 06, 2022
Made a same day appointment. Got work done on schedule and below estimate. And they reminded me that my state inspection was due and took care of that as well. Got work done on schedule and below estimate. And they reminded me that my state inspection was due and took care of that as well. More
by DB
Employees Worked With
Jennifer
May 05, 2022
Very professional with my service and did what they said they would do and when and how long with no excuse’s and call me when done lots of thanks to everyone they would do and when and how long with no excuse’s and call me when done lots of thanks to everyone More
by bob
Employees Worked With
Darien Dewer
April 25, 2022
The staff and service department were very friendly and accommodating. The waiting area had coffee and other goodies. The building was nice and clean. accommodating. The waiting area had coffee and other goodies. The building was nice and clean. More
by Denise
Employees Worked With
Adam Dunn, Carol Edwards
March 22, 2022
Jennifer in the service department is very respectful she’s very helpful I enjoy going there she will help you with anything she can I would recommend this dealership because of Jennifer she’s very helpful I enjoy going there she will help you with anything she can I would recommend this dealership because of Jennifer More
by jrcurly56
Employees Worked With
Jennifer and Jason
