Battle Creek Honda
Springfield, MI
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56 Reviews of Battle Creek Honda
I just went in for an oil change and I was pleasantly surprised to see the service manager. He was a previous service manager that I had interacted with a lot in Marshall with a past vehicle that we had. surprised to see the service manager. He was a previous service manager that I had interacted with a lot in Marshall with a past vehicle that we had. This manager -I think his name is John, is always very friendly and very fair. I have never felt that he is trying to have me get things done for my car that are not necessary which is greatly appreciated. He is easy to interact with and a joy to work with. Thank you! More
As I mentioned to Kevin on our test drive, we live in Houghton Lake and have our Hondas serviced in Bay City. But this is the 5th Honda I've purchased from BC Honda (I used to live in Kalamazoo and worke Houghton Lake and have our Hondas serviced in Bay City. But this is the 5th Honda I've purchased from BC Honda (I used to live in Kalamazoo and worked at Kellogg before moving up north in 2005) and I will continue to drive 3 hours to get the trusted/no pressure service, quality, and general peace of mind I get from the sales staff in Battle Creek. I'll be back in another 2-3 years to trade-in my hybrid... hopefully, for a CRV hybrid :) More
Per usual Battle Creek Honda provided a friendly and efficient day at the dealership. This is my second purchase from BCH in the past 28 months and both times the deal came in somewhat below the price I efficient day at the dealership. This is my second purchase from BCH in the past 28 months and both times the deal came in somewhat below the price I expected to pay. Alex did a fine job and was quite reassuring. Over all, I'd have to say BC Honda rates a top of the heap. More
Sunny was great and so was Bill. No nonsense guy. We saw the car we wanted, we took it for a spin, we negotiated on price and we got the car. They took a while to detail it when I came in to pay for it, but the car we wanted, we took it for a spin, we negotiated on price and we got the car. They took a while to detail it when I came in to pay for it, but I am very satisfied with the car. More
Mr. Toman is the nicest salesman I know. He is very knowledgeable about Honda. He made my experience superior in that he took care of everything. I never felt rushed or bothersome. He explained ever knowledgeable about Honda. He made my experience superior in that he took care of everything. I never felt rushed or bothersome. He explained every detail about the new car and walked me through every step of the sale. Everyone at this dealership is very friendly and knowledgeable. I like the atmosphere too. More
I had a great experience at Battle Creek Honda! I felt all of the staff was friendly, professional, and eager to make sure I was completely satisfied. I had a negative experience at Capitol Honda in Lans all of the staff was friendly, professional, and eager to make sure I was completely satisfied. I had a negative experience at Capitol Honda in Lansing, MI., they seemed to be pushing me to quickly purchase but withheld important information, the price seemed to change and their numbers were not adding up. I was feeling discuraged and refused to buy a car from or even go back to Capitol Honda. After speaking with Ben Snyder I quickly felt comfortable, he gave me thorough accurate information and was in no way pushy. I recieved an invite to their facebook to see customer feedback which I thought was great. Once at the dealership I was able to see first hand that I was right to trust Ben and Battle Creek Honda. Everything went excatly how it was laid out and there was no unexpected changes. I had a great experience with everyone I met. I love my Honda Fit and would definately recommend this dealership to family and friends. My brother is looking to purchase a Honda Accord soon and I have already told him about my wonderful experience with Battle Creek Honda. More
I've purchased 3 cars from Kevin. The first (Honda) now has 234,000 miles on it & is still in good shape. The second was a Toyota Corolla that already had 93,000 miles on it. I was hesitant but Kevin now has 234,000 miles on it & is still in good shape. The second was a Toyota Corolla that already had 93,000 miles on it. I was hesitant but Kevin assured me it was a good deal & I'd get lots more miles out of it. About a year ago, I asked Kevin to start looking again....no rush. When he called on Monday & described the car, I had to go look. I turned in my 98 Corolla (which now had 191,199 miles on it) for an 09 Corolla with 43,000 miles. I've referred other people to Kevin and will continue to depend on his honesty if/when I need another car. More
I got a bad tank of gas. My tank had not only water but some type of gunk that fouled the entire system. John stayed with the progblem to find out exactly what it was and then to correct it. He kept me in some type of gunk that fouled the entire system. John stayed with the progblem to find out exactly what it was and then to correct it. He kept me informed each day of the status and what was being done. I can' thankd him enough!! More
super friendly, easy to schedule and have pickup or delivery of vehicle if needed. nice waiting room, carwash free, priced right too. detail service list. delivery of vehicle if needed. nice waiting room, carwash free, priced right too. detail service list. More
I am so pleased with Battle Creek Honda! I felt like I was more important than the sale. I was treated with respect and all my questions were answered quickly and accurately. There is no doubt in my min was more important than the sale. I was treated with respect and all my questions were answered quickly and accurately. There is no doubt in my mind that I picked the right car and dealership. Thank you so much for a great experience! More