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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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April 24, 2020

Good quick service. No hassle. Went in for a quick oil change and now I’m a regular customer for all my service needs for the Titan More

by Bshrestha1987
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Apr 24, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 24, 2020

No words to explain just great It was the best experience I've had dealing with a dealership they don't put you on the back burner they put you first More

by yolandagilmorejennings
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Apr 25, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 24, 2020

The service that I received was great. They always let me know what exactly is wrong with my vehicle and take care of my car More

by SHEILAROBERSON20
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Apr 24, 2020 -

Bates Nissan responded

Thank you, Sheila, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 24, 2020

oil change I forgot my car was up for a total check until they reminded me thank goodness they did I live alone and sometimes forget what needs to be done More

by LAZYD195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i cant remember the names
Apr 24, 2020 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2020

Wilma made sure the service on my vehicle was a smooth one. Short wait, was offered refreshments while I waited. And she let the kids watch cartoons in the waiting room. More

by lakynaP
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
Apr 25, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2020

Battery died and had to get a new one ASAP. They saw me right away after I showed up without any prior notice. Fantastic service. More

by jonsanford29
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thanks, Jon, for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

April 24, 2020

Service Tyler was very thorough with the service that needed to be done on my vehicle, He went out of his way to ensure I was kept up to date on the status. More

by Jillianashlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Apr 24, 2020 -

Bates Nissan responded

Hi Jillian, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 24, 2020

Warranty work on vehicle Anytime I need help with my daughters car the service department always goes above and beyond to make sure everything is taken care of! Tyler is alway More

by JENNARCHULETA801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Apr 24, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

April 24, 2020

Visit Bates Nissan because remote start was not working and like always everybody was very concerned of my car issue. Very professional people working at Bates Nissan. More

by VSOTOIII
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Kenny Hartzell, Kevin Perez
Apr 24, 2020 -

Bates Nissan responded

Thank you for your review, we appreciate your business and our team looks forward to serving you again soon!

April 24, 2020

Amazing place to get your car pampered. Every experience has been phenomenon. I am pleased with how great the service and the people make you feel right at home. Thank you Nissan. More

by JUSTICEJACK2613
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Loab Burke, David Vahrenkamp, Kyle Morris, Joseph Bryant, Joshua "Josh" Snyder, Kenny Hartzell, Mark Williams, Lesley Figueroa, Tremayne "Trey" Evans
Apr 24, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!