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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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June 11, 2020

Bates Nissan is a great dealership, I have purchased two vehicles there. They are very helpful and very professional. The facilities is top grade. I plan on purchasing another Nissan again from Bates Nissan More

by BEADELOCH
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Jun 11, 2020 -

Bates Nissan responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

June 11, 2020

Replace sensor Was very helpful and explained everything that was to be done to car. Clean and great service and great people to work and very patient. More

by monagates24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Robin O'Dell, Kevin Perez
Jun 12, 2020 -

Bates Nissan responded

Hello, Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

June 10, 2020

Great customer service quick easy and painless. Professional and courteous and punctual I will use them for all my Nissan needs. Just wish they were more inexpensive More

by vancurapet6312
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Jun 10, 2020 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 09, 2020

It seems that vacuuming is hit and miss at this dealership. This is the second time this year that my car was not vacuumed when I had the oil changed. More

by TABBYCAT78615
Recommend Dealer
Yes
Employees Worked With
The woman who took my payment was very friendly and pleasant. , Tyler Linderman
June 09, 2020

Oil change. Very professional and to the point. Explained everything being done to the vehicle before service began.Work was done in about an hour and all went w More

by RSPRINGER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Tyler Linderman
Jun 10, 2020 -

Bates Nissan responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 09, 2020

I believe that we receive quality service from Bates Nissan. We are so very blessed to have them in the city of Killeen. My service people are always professional and courteous. More

by NOVOTNYBAEZ1319
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Jun 09, 2020 -

Bates Nissan responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

June 05, 2020

Oil Change Very knowledgeable and very friendly. They show so much caring for their customers and their jobs. I'm retired and each time I have visited Bates Nis More

by TOOJARRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Loab Burke, Mike Rask, Amiee Hearn, Nathaniel "Nate" Murphree
Jun 05, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 05, 2020

Excellent employees. Excellent Service. Thank you for finding problems that would have cost us more at a later Date. Thank you Michael Veal for explaining all the Problem More

by DONLEBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Jun 06, 2020 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and the team met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 04, 2020

Ms. Hearn and Mr. Mike provided me with commendable service during my previous and most recent visit to Bates Nissan. Recommendations for Employees incentives awards. More

by CARLFISHER
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Amiee Hearn
Jun 05, 2020 -

Bates Nissan responded

Carl, thank you so much for your kind words for Amiee and Mike, and for taking the time to leave us this wonderful feedback!

May 27, 2020

They are all so wonderful, happy and polite. They get your car in and out in a decent time and all work so hard, thank you! More

by DRAMAQUEEN091690
Recommend Dealer
Yes
Employees Worked With
Michael Veal
May 27, 2020 -

Bates Nissan responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

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