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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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August 22, 2020

I had been doing business with you since 2000. Always a friendly atmosphere, and the Best Customer Service Ever! Keep up the good work always. :) More

by AURY_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Charles Price, Jesse Pady
Aug 23, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

August 19, 2020

Nothing to report here except the fact that I really appreciate the kindness and attention of the young man by the name of Tyler. He's an asset. More

by DGLSHUEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Aug 19, 2020 -

Bates Nissan responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Tyler and our team and don't hesitate to let us know if we can be of further assistance.

August 19, 2020

I was there for a completion of recall on airbag.I had to return because they didn't have the part on hand. I thought they should have known that when I made the appointment. Other than that the service was More

by CYNTHIADEMSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiee Hearn
Aug 21, 2020 -

Bates Nissan responded

Thank you for your review, Cynthia. We’re glad to hear that our team provided good customer service despite the inconvenience of having to return. Thank you for choosing Bates Nissan, we hope you will give us another opportunity to serve you!

August 14, 2020

Everyone was really nice , Mostly Amiee because she the person i really spoke to . She broke everything about my car to me and she was very understanding More

by CADETPATRICIA
Recommend Dealer
Yes
Employees Worked With
The lady that collects the payment was nice as well , Amiee Hearn
Aug 17, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

August 13, 2020

I love Bates Nissan. They were really welcoming and thorough in explaining my service i initially went in for. They also vacuumed my car. I will always bring my Nissans to Bates. Thank you More

by TIFFANY N CO
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Aug 13, 2020 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

August 13, 2020

Everything was great and done in a professional manner and I appreciate all the hard work everyone put in to fix my car and get it back On the road again More

by shalandriafrazier
Recommend Dealer
Yes
Employees Worked With
Kandace Morgan, Cortney Wrennall, Tyler Linderman, Mike Rask, Amiee Hearn, Nathaniel "Nate" Murphree
Aug 13, 2020 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we are happy to hear that we met your expectations. Thank you again for choosing Bates Nissan. We look forward to having you as one of our valued customers for many more years to come!

August 12, 2020

My appointment was really smooth, upon arriving they greeted me with very good professional service. The wait time to finish my services was not long at all, I would always recommend this dealer to all More

by RAMIRO_FEJERAN
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Aug 12, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 12, 2020

We always get good service at Bates Nissan. Getting an appointment that was good for me, was easy to do. The price of the service was very reasonable. More

by ninabible
Recommend Dealer
Yes
Employees Worked With
Amiee Hearn
Aug 12, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 11, 2020

Pleasant and professional service from check in to check out. That included the two recall notices for my Titan, which Aimee handled and the state inspection sicker for my wife’s Murano, which Nate handled. More

by R.BRUMAGIM
Recommend Dealer
Yes
Employees Worked With
Amiee Hearn, Nathaniel "Nate" Murphree
Aug 12, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with Amiee and Nate. We're glad to hear we delivered such a great experience!

August 08, 2020

Service The service was excellent as the previous times I brought my vehicles in for service. Will continue to bring my vehicle to Bates in the future More

by RHORTON22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Aug 09, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

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