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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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May 03, 2021

The dealership is clean and well maintained. Upon exiting my vehicle I am always greeted with a warm smile and inquiry of how I can be helped. I won't go anywhere else. More

by Edie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
May 03, 2021 -

Bates Nissan responded

Edie, Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

April 29, 2021

The Staff is always professional. knowledgeable, and very helpful. I have not had any bad experience with the company services that they provide. Booking appointments are not difficult. More

by JSHEPH24905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Apr 30, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience working with Tyler! We sincerely value your business and look forward to your next visit.

April 24, 2021

I rely on these guys in the service department of Bates Nissan to give me quick and courteous service when I need them. Service at Bates Nissan is a quick in and out for me. More

by Buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Apr 25, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 20, 2021

The minute i arrived I was greeted by friendly and professional staff. I was kept updated on the process and left with a smile. The process to make an appointment was simple and easy More

by mmlcb96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Apr 20, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 15, 2021

Excellent service and honesty. Always highly satisfied with the folks at Bates Nissan. Got my appointment easily and the work was done quickly and they vacuumed out my truck. More

by DENNIS.WEBSTER7
Recommend Dealer
Yes
Employees Worked With
Nicholas Young
Apr 15, 2021 -

Bates Nissan responded

Dennis, Thank you for taking the time to share your feedback with us. Nicholas and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 15, 2021

Service was awesome from the time I arrived until left. Upon arriving I was instructed where to park and once entered the building, I was immediately helped. Services took about 30 minutes, fastest time I' More

by traniqua.murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Apr 15, 2021 -

Bates Nissan responded

Traniqua, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 10, 2021

Great service team! They worked hard and fast to get my Nissan in for service and took care of it! I can always rely on Bates Nissan!!! More

by MKING1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Apr 11, 2021 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

April 09, 2021

Everything was great, from setting up the appointment, getting an estimate, being kept abreast of progress, to finalizing the transaction; everyone was friendly and courteous. More

by Drhankmpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna, Mike Rask
Apr 09, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, Hank! Your feedback and rating mean a lot to us. We're glad our service team provided you a thorough experience, and we hope to see you again!

April 08, 2021

Jesse took care of my needs and was very nice....went beyond my expectations to explain my battery issue prior to replacement. Keep him, customer service reps shouldn't answer a business phone saying s More

by NLAJ28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Apr 09, 2021 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Jesse and our service team here at Bates Nissan. We appreciate your business and hope to see you again soon!

April 08, 2021

Been using this dealership for more than 20 years, service is excellent. Thank you Nothing more to said, I think I said it all, excelente service. More

by EVANGELISTA49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Apr 08, 2021 -

Bates Nissan responded

Evan, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

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