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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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May 28, 2021

Friendly courteous and convenient the staff did what was expected and did a quality inspection to ensure your vehicle was in tip top shape good job More

by Thomas.e.burke3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
May 28, 2021 -

Bates Nissan responded

Thank you so much for your excellent review, Thomas! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

May 27, 2021

The service department at Bates Nissan is excellent. They do quality work and do it quickly. I have never had an issue getting an appointment when it was convenient for me. One of the reasons that I More

by DENNIS.WEBSTER7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
May 27, 2021 -

Bates Nissan responded

Thank you for the five-star review, Dennis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

May 27, 2021

I haven’t had any issues since I’ve been coming here. Always friendly and courteous. Very timely as well, I’d definitely recommend this place. More

by Picco Da Guy Yoo.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
May 27, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2021

Bates Nissan has some of the friendliest staff. I am always greeted with smiles. The dealership was organized and clean. Refreshments are readily available to all. More

by Edie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
May 26, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a five-star review. We sincerely value your business and look forward to your next visit.

May 26, 2021

Courteous friendly staff knowledgeable mechanics that will get your vehicle in and out in an acceptable amount of time giving you a list of items not within specifications during their inspection of your More

by Thomas.e.burke3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
May 26, 2021 -

Bates Nissan responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come, Thomas

May 25, 2021

Amazing! I moved to TX a week ago, my car suddenly requested oil change I visit Bates Nissan they took my car immediately and did the service. Greatly appreciated! More

by dorisidones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
May 25, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 21, 2021

Doing business with Bates Nissan for the last 30 years and Always provides excellent customer service. I’m glad to do business with them in Killeen Texas More

by AURY_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
May 22, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us once again to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

May 20, 2021

Douglas Davis and Kevin Perez are truly two great employees working for BATES NISSAN. They put their customers first, I’m so glad they were working with me. More

by professorlrw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez, Douglas Davis
May 21, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that both Douglas and Kevin met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 20, 2021

Great Service and very professional. Customer service was excellent. Break area was clean and they informed me if the work they did . Informed me of next maintenance schedule. More

by JLT18056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
May 21, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

May 18, 2021

A very professional and staff that takes care of your needs. Nice waiting area and safety measures for Covid 19 and atmosphere very friendly and efficient More

by TITAN TOUGH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
May 18, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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