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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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March 31, 2022

Excellent customer service! Everyone there always has a smile and an awesome attitude and very attentive. More

by Arlene.lopezsantana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree, Kevin Perez, Jeremiah Phillips, Devin Williams Wilson, Austin Miller, Anthony Angiolillo
Apr 01, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

March 31, 2022

very nice crew and professional to customers. enjoyed this visit for my service appointment yesterday. More

by TAITEDDER2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Apr 01, 2022 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 26, 2022

Great customer service. Department was on time and made sure my vehicle was in top shape.not a long wait time either. More

by tabriahlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller
Mar 28, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

Mar 30, 2022 -

Bates Nissan responded

Tabriahlewis, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

March 23, 2022

Very Friendly service department excellent service professional and courtesy complete the job in a timely manner More

by Richard.craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller
Mar 24, 2022 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 23, 2022

A little slow for the parts overall great experience. Good communication and staff professionals and job. More

by DALEXDUO62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Austin Miller
Mar 24, 2022 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bates Nissan!

March 22, 2022

The dealership is always customer courteous and provides outstanding service. I recommend Bates Nissan to everyone that needs car care. More

by UP4ARUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller
Mar 23, 2022 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 17, 2022

Friendly service from Mike. Problem with truck was identified and fixed in a timely manner. Would recommend this dealership. More

by Scottkrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Austin Miller
Mar 18, 2022 -

Bates Nissan responded

It's great to hear that Mike and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

March 16, 2022

Good service and communication of problem found with car. Parts one hand to replace and to operate with no problem. More

by Ant71833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Mar 16, 2022 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

March 16, 2022

Friendly service from Mike. Information given was clear. Nice person and good service Follow up with me was good. Tech was very good and found pronounce was unaware Pfizer it More

by smitht40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Austin Miller
Mar 16, 2022 -

Bates Nissan responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Mar 17, 2022 -

Bates Nissan responded

Smitht40, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

March 15, 2022

Pleased with the service, service department was very helpful and I didn't have to wait for long. More

by jlopezlopez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Mar 15, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

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