Bates Nissan - Service Center

Marshall was very helpful in getting my car in for service. Kept me updated with the status of the service and even helped me change out the battery in my key fob. Top notch service. Friendly. Profess service. Kept me updated with the status of the service and even helped me change out the battery in my key fob. Top notch service. Friendly. Professional. More

Great service and fast. Got there at 7:30a and they took care of me right way Got there at 7:30a and they took care of me right way More

Quick and efficient service. Never any issues when bringing in my vehicle. Marshall provided excellent service and assistance. Never any issues when bringing in my vehicle. Marshall provided excellent service and assistance. More

Austin Miller was very polite and friendly and explained the service my Rogue would receive. Dante, the technician who serviced my vehicle, did an outstanding job in the video walk-thru of explaining the the service my Rogue would receive. Dante, the technician who serviced my vehicle, did an outstanding job in the video walk-thru of explaining the status of the various items he was checking. Furthermore, Dante gives the very reassuring impression during the video that he definitely cares about your vehicle and wants it to be running smoothly. Five stars for both Austin and Dante! And five stars also for including the video inspection! More

Service at Bates Nissan is always great! I greatly appreciate the inspection video they text and email you during the service. Austin was very friendly, communicative, and kept me informed t I greatly appreciate the inspection video they text and email you during the service. Austin was very friendly, communicative, and kept me informed throughout the service, and ensured I was aware of every accommodation available to me while I waited. More

My experience with Marshall at Bates, Nissan in Killeen was awesome. I’ll come back next time. was awesome. I’ll come back next time. More

I always get wonderful service at Bates Nissan! Austin is a wonderful service manager. He kept me informed each step of the way and went above and beyond what you would normally expect for a regu Austin is a wonderful service manager. He kept me informed each step of the way and went above and beyond what you would normally expect for a regular service appointment. He even had my car vacuumed out for me! More

They are always very polite and helpful whenever I am in. They also take care of the battery in my key fob and never let me pay for it, excellent customer service! They also take care of the battery in my key fob and never let me pay for it, excellent customer service! More

Austin was very informative, courteous, kind, and friendly. I will be back when additional maintenance is due! friendly. I will be back when additional maintenance is due! More

I was pleased on check in, meeting my tech. Service area was very clean, time for pickup was very smooth! Service area was very clean, time for pickup was very smooth! More