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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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August 12, 2022

Nissan always striving to meet your vehicle needs. From the time you arrive for your appointment or a walk in that will received you with a smile. More

by BORICUAMONTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Aug 12, 2022 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

August 12, 2022

Always very friendly, helpful and professional. Enjoy the coffee and snacks that are available while you are waiting. They explain very thing that needs to done to get your car in good driving con More

by Candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Aug 12, 2022 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

August 11, 2022

It is a safe and efficient place that always leave me satisfied when I bring in my vehicle. More

by lilbyronhale1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree, Austin Miller
Aug 12, 2022 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2022

You are the worst dealership that I have ever dealt with. I only have to go to your Nissan dealership because you were the only one in town More

by Cochranc05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Egson
Aug 12, 2022 -

Bates Nissan responded

Hi Cochranc05, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

August 05, 2022

It’s always amazing there. I come in every 6 months for my oil change and they always are amazing More

by nicci102969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller, Marshall Egson
Aug 07, 2022 -

Bates Nissan responded

Nicci102969, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

August 05, 2022

Very professional, knowledgeable, and friendly service provided from this dealership. The service department works with your schedule. More

by MYMJEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Aug 07, 2022 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us!

August 03, 2022

The service advisor was and always is very friendly and courteous when ever I take my vehicle in to be serviced. The staff at Bates Nissan is awesome. More

by Vrwilliams2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree, Austin Miller
Aug 04, 2022 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Aug 05, 2022 -

Bates Nissan responded

Hi Vrwilliams2008, thank you so much for your positive comments about Bates Nissan, Inc.!

August 01, 2022

Everytime I come into Bates the know my name. With my work schedule they get me in really fast and Take care of me.Nate is wonderful and caring to my needs.Would not take my Titan anyplace else. More

by ladbreedlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Aug 01, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

August 01, 2022

E Service department personnel were kind, professional and knowledgeable. I was kept informed during the visit. More

by JLWILLIS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Marshall Egson
Aug 02, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

July 29, 2022

The help of the service man at the dealer was really good and he was very kind. I will never forget his good impression. More

by Edward_kim59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Aug 01, 2022 -

Bates Nissan responded

Thank you, Edward! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan!

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