Bates Nissan - Service Center

Thank you Bates Nissan for your great service. Very friendly staff that's always ready to help. Very friendly staff that's always ready to help. More

Very good service, employees very helpful, didn’t have to wait very long, always use the Nissan dealership. wait very long, always use the Nissan dealership. More

Service, Manager listened, and took care of my complaint in a professional customer base manner in a professional customer base manner More

I have used dealer service since the car was new. Quality and efficiency with trained technicians. To me, it's worth it. Quality and efficiency with trained technicians. To me, it's worth it. More

I have a battery I wanted to replace covered under the warranty. I asked if I could bring in the battery separately since the car would not start. I was told I had to bring the car in. The battery was te warranty. I asked if I could bring in the battery separately since the car would not start. I was told I had to bring the car in. The battery was tested and failed. I was told I would get half off on the new battery and have a $32 dollar charge for the install. I did not ask them to install it so there should not have been an assumption or a charge. No man should have to pay another man for a job he can do himself. This could have easily been avoided if I could have brought the dead battery and given a new battery. I know it is only $32 dollars, but it is the principle of the matter. I have reached out to Big Nissan and filed a complaint. More

Bates Nissan is great. We love our Rogue, we love the service and the people are wonderful. At Nissan you never feel pressured to purchase today or the deal is gone. They We love our Rogue, we love the service and the people are wonderful. At Nissan you never feel pressured to purchase today or the deal is gone. They are just great people. More

Customer service was great, it just takes entirely too long just for an oil change. long just for an oil change. More

Best service I’ve ever had. Nice people that welcome you with a smile. Great company Nice people that welcome you with a smile. Great company More

The Service representative Mr. Tyler kept me informed and updated on the stage of the process nd all findings. Excellent work which helped me make a informed decision. I can honest Tyler kept me informed and updated on the stage of the process nd all findings. Excellent work which helped me make a informed decision. I can honestly say this employee have earned my trust and his senor maintenance tech's has proven to be trust worthy. Why go somewhere else when you know these guys provide outstanding results. Ricky Davis More

Always a considerate staff and very patient with my questions and issues. I am grateful that I can rely on them to take care of my vehicle. questions and issues. I am grateful that I can rely on them to take care of my vehicle. More