Bates Nissan - Service Center

Slow in communicating with customers. Scheduling is inaccurate and needs list of work. Appointments are made just to drop off a set of keys. That is not communicated. Scheduling is inaccurate and needs list of work. Appointments are made just to drop off a set of keys. That is not communicated. More

Service was great fixed my car with no problem would recommended to anyone that needs service recommended to anyone that needs service More

Fuel pump died. We did not have an appointment, as most people don't for catastrophic failures like that. It was in the shop from Thursday morning by tow truck to We did not have an appointment, as most people don't for catastrophic failures like that. It was in the shop from Thursday morning by tow truck to end of the day Wednesday. Shuttle driver picked us up to pick it up from the dealership and that always makes things easier. I really enjoy the shuttle driver. He is good conversation, but will be quiet if you aren't feeling chatty. Once they actually got my vehicle in the shop to repair it, it was done in a couple of hours on Wednesday. The communication was a little thin, but our contact was out sick one of the days and that can't be helped. More

Besides being a Christian dealership, Bates always provides the best deal whether you're a loyal client(since 2016) or a first-time buyer. provides the best deal whether you're a loyal client(since 2016) or a first-time buyer. More

Most friendly and professional staff,super fast service,well stack waiting area service area well organized and clean,definitely I recommend this dealer for business 👌 service,well stack waiting area service area well organized and clean,definitely I recommend this dealer for business 👌 More

Outstanding Service with video it was neat. An it doesn't take to do there call. An it doesn't take to do there call. More

Work was completed however the old parts were left in the engine compartment. Work was done however attention to detail are needed. engine compartment. Work was done however attention to detail are needed. More

Service was well within the expected time frame, and special care was taking for accommodations: transport to and from home when the service was estimated to take what may have been considered a "long t special care was taking for accommodations: transport to and from home when the service was estimated to take what may have been considered a "long time". More

Loves the video they sent me. And customer service was amazing! Thank you! Will definitely return! And customer service was amazing! Thank you! Will definitely return! More

The service was great. I love the video and all the details. Thank for your attention I love the video and all the details. Thank for your attention More