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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews
Call Service Center (254) 699-7181

902 Reviews of Bates Nissan - Service Center

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March 21, 2023

Austin Miller was very professional and he provided excellent service; keeping us informed on the status of our vehicle. More

by gpeggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Mar 22, 2023 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bates Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 23, 2023 -

Bates Nissan responded

Gpeggins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc.. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 20, 2023

Easy to get an appointment quick service I really like the video they send, and when they change the oil they don’t leave sloppy mess is under the hood very important to me More

by Mebold4122
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Mar 21, 2023 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bates Nissan, we look forward to having you as a valued customer for many years to come!

Mar 22, 2023 -

Bates Nissan responded

Mebold4122, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bates Nissan, Inc.!

March 17, 2023

I like to hear and see inspection result from technician. Still need to speed up time. More

by NEWBASIC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Mar 19, 2023 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

March 15, 2023

Efficient, professional, communicative, and everything all in one. Trustworthy to fix my vehicle and awesome customer service! Will recommend to everyone and will be back for other services. More

by ROBERTJASONP1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Austin Miller
Report | Print
Mar 16, 2023 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Mar 17, 2023 -

Bates Nissan responded

Hi Robertjasonp1911, thank you so much for your positive comments about Bates Nissan, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 14, 2023

Mike R is an outstanding agent he know his job very good. He help me with the problem without a hassle. More

by rzag880013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Mar 15, 2023 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 14, 2023

My service advisor was very professional and guided / advise me in regards to correcting a broken part with my 2022 Altima. More

by STANLEY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Austin Miller
Report | Print
Mar 15, 2023 -

Bates Nissan responded

Thank you, Stanley, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 14, 2023

Very attentive staff that kept me informed and comfortable as I waited for my vehicle. Thorough job and detailed explanations! Thank you! More

by Floculp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Mar 15, 2023 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

March 09, 2023

checked in right away with Alex. Explained the process. Loved the video and information regarding my car. Explained why my battery was replaced. Employee’s are very friendly. Tha More

by Ewilliams72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Mar 12, 2023 -

Bates Nissan responded

Hi Ewilliams72, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 08, 2023

This is a great dealership and is being run like family. Austin Miller my Service Advisor is an amazing person. His customer skills services are amazing. He is very professional and knowledgeable about his More

by VSOTOIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Technician that conducted the work on my car., Austin Miller
Report | Print
Mar 08, 2023 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

March 07, 2023

Excellent customer service and support. I was served with all my need and more. I even got a video of tech performing the inspection and showed me exactly what was needed. Thanks everyone @ More

by JAVIER-BENITEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Mar 08, 2023 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bates Nissan, we look forward to having you as a valued customer for many years to come!

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