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Bates Ford
Lebanon, TN
155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 17, 2025
My purchase went well.
My first service was confusing with trying to schedule/set up and frustrating with the drop off/waiting.
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by katezovich
Employees Worked With
No names were provided, no introductions, no personal connection throughout the entire process.
December 19, 2024
Excellent service, clean and comfortable waiting area,
easy access. Friendly staff. A very pleasant customer experience. Has become my “go to” dealership for servicing my Lincoln.
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by egp
Employees Worked With
Service and customer service area
December 05, 2024
Very attentive to your needs.
Showroom is very comfortable and the staff is very helpful if you have questions. The salesman that assisted me with my purchase was courteous and kn
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by jrjhenry
Employees Worked With
Josh, Sean
