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Basswood Chrysler Dodge Jeep Ram
Fort Payne, AL
73 Reviews
At Basswood Chrysler Dodge Jeep Ram, we're committed to providing drivers from all over Fort Payne and the nearby Gadsden, Chattanooga and Albertville, AL areas with the most enjoyable and convenient auto shopping and servicing experience possible. Customer service is our number one focus and we're dedicated to helping you find the vehicles or services you're looking for in the timely and friendly manner that we know best! Whether you're looking to get behind the wheel or a new Chrysler, Dodge, Jeep or Ram model or any of our used vehicles, or your current vehicle is in need of servicing or parts, we're here to help you find everything you're looking for in no time!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 73 reviews
Verified Customer
June 17, 2023
Great & knowledgeable people went above and beyond to get my wife in a great dependable vehicle & we're greatly appreciated for them my wife in a great dependable vehicle & we're greatly appreciated for them More
by Slappy2458
Employees Worked With
I can't remember who all they were who helped us
June 17, 2023
It was great to show up and not get sent to the principles office. Leslie was straight forward, no pressure, and accommodating. I have bought at least 10 new cars in my life. This one was by far th principles office. Leslie was straight forward, no pressure, and accommodating. I have bought at least 10 new cars in my life. This one was by far the best experience! More
by dannyjjohnson
Employees Worked With
Leslie
June 16, 2023
They're friendly they're courteous they do a fine job they try to make you feel comfortable like you're at home they try to make you feel comfortable like you're at home More
by welgary58
Employees Worked With
Don't know his name the service manager he took care of my problems he did a great job
June 16, 2023
The service was fantastic didn’t have any problems going to turn in my truck and next week for service again today very goodness no service to turn in my truck and next week for service again today very goodness no service More
by bradbury2
Employees Worked With
Service people were great service manager was good in Mechanicsville really good knowledgeable thanks
June 15, 2023
My vehicle was perfect and arrived right on time. It was so convenient to make a purchase right from home. Bring one car, take the trade in. I love basswood. It was so convenient to make a purchase right from home. Bring one car, take the trade in. I love basswood. More
by iamgejoseph
Employees Worked With
Venti and Marvin
