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Basney Honda - Service Center

Mishawaka, IN

4.4
1,686 Reviews

1,686 Reviews of Basney Honda - Service Center

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November 24, 2023

Basney Honda representatives are professional associates, and they maintain a very responsive and helpful service department. More

by JEFFNOLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Service is good and the service people are friendly an efficient. I have never had a long wait. More

by MARTHABYLER
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Seufert
November 24, 2023

Took time in phone before my appointment and worked with me to make sure all my car requests were documented, including changing on new tires. More

by williamroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Been coming there for years. Always been extremely good Will be coming back there for my next service More

by JSINKO
Recommend Dealer
Yes
November 21, 2023

No significant issues Nothing more to say Wish the work would have been done when we initially took it in back in August More

by Jordan5597
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Aufie
November 19, 2023

Friendly staff, fairly quick turnaround. I was only in for an oil change, but they washed my car before returning it to me which was a nice, unexpected touch. The hard part was looking at al More

by bells.05.pelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Perkins III
November 18, 2023

Quick and straightforward. The team was nice and helped me with essential needs for my vehicle. I am grateful for the wonderful service I received. More

by FRANCESELISAZEN
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Aufie
November 16, 2023

Disappointed they kept my car three days because it didn't start Next time I'll need a loaner car More

by Bobfailing5
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Aufie
November 13, 2023

Not thorough unless pushed to be more so. Gave me the impression of a “parts changer” shop, rather than a knowledgeable group of mechanics. Pricing estimate was outrageously high with no expl More

by chipbasney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
November 09, 2023

Excellent professional service everytime. Friendly staff. I wouldn't go anywhere else with our Honda. More

by Dfrederick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay and Chip Basney and Speedrow. Matt Bayes and Nate Frederick in parts are top notch also
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