Basney Honda - Service Center

Seamless experience between Basney, Westfield Insurance, and Enterprise car rental. They dealt with each other. Very little paperwork. Job looks very well done, but im no expert. and Enterprise car rental. They dealt with each other. Very little paperwork. Job looks very well done, but im no expert. More

Making the appointment was ver easy. Team was friendly when I arrived and showed me the water and coffee for my wait. Once complete it was easy to checkout and everyone was friendly. Team was friendly when I arrived and showed me the water and coffee for my wait. Once complete it was easy to checkout and everyone was friendly. Overall a great experience. More

Great communication updates and a nice loaner car when a part was not available until the next day. part was not available until the next day. More

Curt was awesome, he said it would take approximately 2 hours & it was 2 hours pretty much exactly. They were so busy, but every employee was very cordial in spite of all that was going on!!! They washe hours & it was 2 hours pretty much exactly. They were so busy, but every employee was very cordial in spite of all that was going on!!! They washed my car at the end, my car looks awesome & runs great More

Steve was very helpful answering all my questions! Making this process very easy. Will be back Making this process very easy. Will be back More

Basney has been good for the last 6 years I have had my crv. Was not pleased with the service this time nor the results from a previous service. crv. Was not pleased with the service this time nor the results from a previous service. More

Very responsive. Keep me informed throughout the process. Willing to accommodate my schedule. Ended up paying less than estimate. Keep me informed throughout the process. Willing to accommodate my schedule. Ended up paying less than estimate. More

I came in for oil change and tire rotation. Fast and easy. No appointment needed. Fast and easy. No appointment needed. More

They resolved an issue that a different repair shop caused with my oil cap. It was loose and causing a click noise which I had thought was coming from the under carriage. They fixed it and only charged caused with my oil cap. It was loose and causing a click noise which I had thought was coming from the under carriage. They fixed it and only charged me 1/2 labor. More

lots of changes in personnel since we started with Basney years ago. some for mthe good and some for the bad years ago. some for mthe good and some for the bad More