Back

Basney BMW - Service Center

South Bend, IN

not yet
rated
138 Reviews

138 Reviews of Basney BMW - Service Center

Sort by
June 01, 2016

Great Service!!!! I purchased a vehicle that I previously traded it, After getting home I noticed that the drivers front tire had a few air bubbles. I contacted my sale More

by BMW80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, Greg
Jun 02, 2016 -

Basney BMW responded

Hi there – Thank you for taking the time to write such a great review. First class service is always our main goal, so I am glad to hear you experienced just that! Thanks for your kind words and we are glad you are a part of our BMW family. – Chad Hurley

May 31, 2016

They fixed my BMW fast and friendly I had a whole list of repairs for my 2006 X5, they were completed same business day and for 100s less than expected. Greg was down to earth and made m More

by Ryan R Mast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 01, 2016 -

Basney BMW responded

Hello Ryan - Thank you so much for taking the time to write such a great review. I am happy to hear you were so pleased with your experience. We appreciate your business and look forward to working with you again! – Chad Hurley

May 27, 2016

Awesome Service We called to see if we could get a xenon lightbulb for our 2008 BMW wagon. They had one in stock and changed it same day. Always a pleasure to do busi More

by Scully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean , Jeff
May 25, 2016

Willing to work w/customer, service you can trust The Mazda Service advisor was great to work with, listened to customer feedback, and successfully corrected vehicle issues. Note: These were after war More

by BMW and Mazda owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
May 26, 2016 -

Basney BMW responded

Hello there – We are glad to hear you had such a great experience with our service team. We strive to make our customers feel at ease when it comes to repairs. Thank you for your kind words and we hope to continue to work together in the future! – Chad Hurley.

May 04, 2016

Fast,precise Only complaint-I did not receive the maintainance update on all aspects of the car.First time they forgot!Car was ready as promised and recall item wa More

by Maz6dude7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin?
May 06, 2016 -

Basney BMW responded

Hello there – Thank you for taking the time to review your experience with us. We are happy to hear that you had a positive experience. Would you mind contacting me at your convenience so we can discuss your maintenance update? Sorry to hear that that aspect was somehow skipped. We appreciate your business and hope to continue to work together in the future! – Chad Hurley chad@basneyimports.com

April 25, 2016

Great service . I had problem with the hood and I called for appointment, my service advisor, Dean, got me in right away. Dean and his service team handled the issue More

by Aekeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean/ service advisor.
Apr 26, 2016 -

Basney BMW responded

Hello Aekeo – Thank you for your kind words. We are happy to hear that our service department was able to give you an all-around great experience. Thanks for giving us a shot and please don’t hesitate to stop by if there is anything you need! – Chad Hurley

April 19, 2016

BMW Service Service here has always been first rate! Greg does a great job communicating and they always have a car for me if I need it. Overall great experienc More

by Jcrane31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 20, 2016 -

Basney BMW responded

Hello – We are always happy to hear from our loyal customers. We appreciate your kind words and look forward to seeing you again. Please don’t hesitate to ask if there is ever anything you need. – Chad Hurley

April 04, 2016

Professional Service Greg Perz, delivered as promised. Service is outstanding. He was a real professional in every aspect of top quality service which what I expect from More

by Akos45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Perz
Apr 05, 2016 -

Basney BMW responded

Hello – We are thrilled to hear such great compliments. You will always be in good hands at Basney BMW. We look forward to working with you again in the future. – Chad Hurley

March 30, 2016

Easy Experience Dean Wirth was extremely professional and helpful with the routine maintenance of my 650i. Every service was performed as requested and in a timely ma More

by KAPBMW650i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Wirth
Mar 31, 2016 -

Basney BMW responded

Hi there – We are happy to hear you had such a positive experience with our service team. You can always count on us to be reliable and professional when it comes to serving our customers. We appreciate your business and we hope to work with you again in the future! – Chad Hurley

March 22, 2016

Normal maintenance As always, Greg Perz did a great job in handling my maintenance today. He is very professional and the finished the job before the time he promised. More

by carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Perz
Mar 25, 2016 -

Basney BMW responded

Hi Carl – I am pleased to hear that we were able to offer you an all-around perfect experience. We appreciate your recommendation and hope to work with you again in the future. Please don’t hesitate to stop by if there’s anything you need! – Chad Hurley

...
8
...