Basney BMW - Service Center

Dean Wirth is the best service manager in the area. I have bought a lot of cars and done a lot of service at dealerships and independent shops and he is the best. Seth is one of the service writers and have bought a lot of cars and done a lot of service at dealerships and independent shops and he is the best. Seth is one of the service writers and he did a wonderful job for me on a recent service visit and taking care of some other concerns I had with the car. I have had some major work done on my 2013 335IS. The mechanics work is impeccable and flawless. The mechanics at Basney are highly trained and knowledgeable. More

auto service for Mazda cx-5 Whole crew at Basney Motors were very friendly and professional!! Great place to get your auto srviced!! I highly recommend them for your auto needs! Whole crew at Basney Motors were very friendly and professional!! Great place to get your auto srviced!! I highly recommend them for your auto needs!! Dan Jones More

Excellent Service Basney got me in right away to have my snow tires put on. While doing a detailed inspection of my car they noticed my Engine Air Filter was dirty and Basney got me in right away to have my snow tires put on. While doing a detailed inspection of my car they noticed my Engine Air Filter was dirty and clogged. I had them replace that as well and was on my way in no time! Thank you for looking after my car! More

Brought my 2018 CX5 in and got an oil change. JD got me in and out of there quickly and they even washed my car. Thanks for the great service. in and out of there quickly and they even washed my car. Thanks for the great service. More

60,000 mile check & detailed I was pleased with the service my car received and also the detailing I was offered a coiurtesy car. My car was ready for pickup at promised time. I was pleased with the service my car received and also the detailing I was offered a coiurtesy car. My car was ready for pickup at promised time. More

Excellent Customer Service Greg, Justin O, Dianna and Donuts all were instrumental in getting my car ready and completed in a timely and accurate manner. Kudos to Basney BMW. Greg, Justin O, Dianna and Donuts all were instrumental in getting my car ready and completed in a timely and accurate manner. Kudos to Basney BMW. More

My car feels brand new! My Service Engine Soon light came on over the weekend. Called first thing on Monday and they told me to bring my car in. Kenny, the shuttle driver, dr My Service Engine Soon light came on over the weekend. Called first thing on Monday and they told me to bring my car in. Kenny, the shuttle driver, drove me back to work and picked me back up after work. He was a joy. I received an email during the day on Monday with the diagnosis and they had to keep my car until Wednesday, but had a loaner car available for me to drive Monday evening. I sent an email on Tuesday asking if they could check a couple of other things and they did. My car was done on Wednesday at noon. Feels like I have a brand new car. More

Beyond the call of duty for great service During a recent out-of-town trip, I was returning home on a Friday afternoon and hit a large landscaping rock that had previously fallen off a truck. During a recent out-of-town trip, I was returning home on a Friday afternoon and hit a large landscaping rock that had previously fallen off a truck. The impact caused the sidewall to blow out on our X5. I spoke with the service department and made arrangements to get the tire replaced.. After having to be towed on a flatbed approximately 75 miles, Dean Wirth and the crew were waiting for me. We arrived at 4:50 PM on a Friday afternoon, 10 minutes before the service department was to close. The mechanics and others agreed to stay late to help. They replaced the tire and did not finish until after normal closing hours. This is OUTSTANDING SERVICE for their valued customers. Thanks to Basney's Service Department! More

DO NOT TAKE YOUR CAR TO THIS DEALERSHIP FOR SERVICE Had my diesel BMW x5 Serviced and they left didnt even completely fill the DEF fluid. They still charged me $250. My amp for sound had stopped workin Had my diesel BMW x5 Serviced and they left didnt even completely fill the DEF fluid. They still charged me $250. My amp for sound had stopped working. They wanted to replace it for $2000 to see if that was the problem. I purchased one from ebay for $80 to see if that was the problem and it solved it. I later cleaned the old amp inside and it works well now also. So I have a spare. They had the car all day and charged me over $500 and did not fix anything. Since they did not top off the DEF fluid I am concerned if they even changed the oil or not. It is best to do the work yourself so you know it is completed correctly. More

Professional and Excellent Service The best car buying and service I've experienced. They are not pushy, very professional and the service is excellent. They have a customer for life! The best car buying and service I've experienced. They are not pushy, very professional and the service is excellent. They have a customer for life! More